Luxury Spa Concierge

Four Seasons; Pompei; In loco; EUR 25.000 - 34.000; Tempo pieno

Descrizione del lavoro

Four Seasons Naples Beach Club in Florida seeks a Spa Receptionist to warmly welcome guests, assist with scheduling treatments, and support daily spa operations. You will be knowledgeable about services, products, and pricing, and you will help guests with bookings, payments, and retail inquiries.

The role requires exceptional hospitality, multitasking ability, and a proactive attitude in a luxury hotel setting. Join a team focused on delivering memorable guest experiences.

Competenze

• Welcoming guests with warmth and professionalism in a luxury spa environment.
• Scheduling treatments to maximize use of time in the calendar.
• Processing payments and assisting guests with retail products.
• Using Book4Time to manage bookings and guest preferences.
• Assisting therapists and spa attendants as needed.
• Maintaining a neat, organized reception area and smooth operations.

Mansioni

• Provide professional, courteous welcome and guest assistance.
• Schedule treatments and coordinate with therapists to optimize capacity.
• Handle cashier duties and POS transactions; assist with retail sales.
• Maintain cleanliness and organization of spa reception and staff areas.
• Guide guests through facility offerings and respond to inquiries.

Conoscenze

Guest hospitality

Scheduling appointments

Point-of-sale

Book4Time

Retail sales

Telephone & email

Team coordination

Multitasking

Strumenti

Book4Time

Descrizione del lavoro

Four Seasons Naples Beach Club in Florida seeks a Spa Receptionist to warmly welcome guests, assist with scheduling treatments, and support daily spa operations. You will be knowledgeable about services, products, and pricing, and you will help guests with bookings, payments, and retail inquiries.

The role requires exceptional hospitality, multitasking ability, and a proactive attitude in a luxury hotel setting. Join a team focused on delivering memorable guest experiences.