Sales Assistant (M/W) - Full time - Rinascente Milan

Zadig&Voltaire; Milano; In loco; EUR 32.000 - 45.000; Tempo pieno

Descrizione del lavoro

Sales Advisor position at Zadig & Voltaire in Milano, Italy. Full-time role (40 hours) with a focus on delivering premium service to a demanding international clientele and achieving strong sales performance.

You will welcome customers, provide tailored advice, manage cash desk procedures, and ensure brand standards are upheld across the sales floor and stock areas. Experience in luxury retail and excellent communication are essential.

Competenze

• Experience in high-end or luxury retail.
• Strong customer service mindset with premium clientele.
• Excellent communication and interpersonal skills.

Mansioni

• Welcome and assist the needs of a demanding clientele
• Build customer loyalty through tailored and personalised advice
• Contribute to enhancing the brand image by providing a premium level of service
• Achieve and increase sales using key commercial indicators
• Master cash desk procedures and carry out all transactions
• Promote the brand image and guarantee quality standards
• Receive, label, and display products
• Organise the sales floor and display products according to guidelines
• Review sales figures, documents, and instructions with confidentiality
• Check and manage stock levels and replenishment on the sales floor
• Ensure follow-up of customer service: returns, repairs
• Participate in qualitative and quantitative reporting

Conoscenze

Luxury retail

Customer service

Sales oriented

Communication skills

Descrizione del lavoro

Zadig & Voltaire is a luxury brand founded in 1997.

The brand’s signature comes from its use of the finest materials such as cashmere, silk, and leather.

By revisiting wardrobe essentials with a relaxed yet unmistakably rock’n’roll twist, Zadig & Voltaire aims to embody the new definition of luxury: chic and effortless. To view the current season: www.zadigetvoltaire.com

We are currently looking for a Full-Time - Sales Advisor at 40hrs, available as soon as possible.

Becoming a ZV team member means joining and growing within a modern, charismatic, and rock’n’roll team!

Job Description

Customer Service

• Welcome and assist the needs of a demanding clientele
• Build customer loyalty through tailored and personalised advice
• Contribute to enhancing the brand image by providing a unique and premium level of service
• Achieve and increase sales using key commercial indicators
• Master cash desk procedures and carry out all required transactions
• Promote the brand image and guarantee the quality standards of our company
• Receive, label, and display products
• Organise the sales floor and display products according to company guidelines

Store Operations

• Review sales figures, documents, and instructions while respecting confidentiality
• Check and manage stock levels and replenishment on the sales floor to constantly meet customer needs
• Ensure follow-up of customer service: returns, repairs
• Participate in qualitative and quantitative reporting

Profile

• You have proven experience in high-end or luxury retail
• You wish to build on your commercial experience while working with an international, premium clientele
• You demonstrate a strong interest in sales and excellent communication skills
• You thrive on challenges, are eager to learn, and have a strong affinity for our products and brand
• You have excellent interpersonal skills and great listening abilities
• You also have an impeccable presentation, a strong sense of service, and persuasive abilities

We look forward to welcoming you to the ZADIG TEAM !

Personal data

If we receive your application, the information collected will be processed by Zadig & Voltaire for the purposes of managing the recruitment process.

This processing is based on the performance of pre-contractual measures. Your personal data will be retained for a period of two years from the end of the recruitment process. It will only be shared with internal teams and any service providers involved in the recruitment process.

You may access your personal data, have it rectified, request its erasure, or exercise your right to restrict the processing of your data. To exercise these rights or for any questions regarding the processing of your data, you may contact our Data Protection Officer: [e-mail]. Finally, if, after contacting us, you feel that your rights have not been respected, you may lodge a complaint with the relevant data protection authority.