Luxury Retail Omnichannel Digital Projects Lead

Bvlgari; Roma; In loco; EUR 45.000 - 55.000; Tempo pieno

Descrizione del lavoro

Bulgari is seeking a Retail Digital Operations Project Manager in Rome to drive the evolution of the Retail Digital ecosystem. You will oversee deployment and optimization of digital solutions across the global retail network, translating business needs into scalable, high-impact initiatives.

You will report to the Retail Digital Operations Manager and collaborate with multiple functions to elevate client experience and store operations while contributing to the Maison’s retail transformation

Competenze

• 7–8 years of experience in Digital Transformation, Omnichannel or Digital Project Management.
• Master’s Degree in Management Engineering (preferred) or related disciplines.
• Proven experience managing cross-functional projects at an international level.
• Strong understanding of retail operations and omnichannel processes.
• Excellent analytical skills (Excel, Power BI).
• Fluency in English; additional languages are a plus.

Mansioni

• Lead end-to-end Retail Digital projects from requirements gathering to deployment and post-launch optimization.
• Contribute to the Retail Digital Operations roadmap and align with business priorities.
• Drive rollout, adoption and evolution of digital tools across the global DOS network.
• Collaborate with Retail, IT, Finance, High End and other functions to improve processes.
• Gather feedback from Markets and boutiques to design user-centric digital solutions.
• Monitor project performance, user adoption and KPIs to identify improvements.
• Support evolution of retail processes to enhance client experience and operations.

Conoscenze

Fluent English

Excel

Power BI

Formazione

Master’s Degree in Management Engineering or related

Descrizione del lavoro

Bulgari is seeking a Retail Digital Operations Project Manager in Rome to drive the evolution of the Retail Digital ecosystem. You will oversee deployment and optimization of digital solutions across the global retail network, translating business needs into scalable, high-impact initiatives.

You will report to the Retail Digital Operations Manager and collaborate with multiple functions to elevate client experience and store operations while contributing to the Maison’s retail transformation