Luxury Resort Barista: Craft Espresso & Guest Experience

Four Seasons; Pompei; Presencial; EUR 29.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Paid Time Off

Employee cafeteria

Travel discounts

Tuition reimbursement

Inclusive work environment

Descripción de la vacante

Four Seasons Naples Beach Club is seeking a Barista to deliver exceptional quality and service to guests, with deep knowledge of specialty coffees and personalized customer care. You will engage guests at the bar, describe beverage options vividly, and ensure accuracy from order to checkout.

Ideal candidates bring an outgoing personality, passion for coffee and tea preparation, and hospitality experience within luxury resort settings.

Formación

• Outgoing personality and a can-do approach to an assigned task.
• High level of understanding and knowledge of coffee, espresso and tea, including preparation methods.
• Background in Luxury Resort and Hotel considered an asset.

Responsabilidades

• Prepare and serve a selection of drip and specialty coffees from the menu with proper pouring and recipes.
• Confirm guest orders using the hotel's POS system and verify against the original order.
• Take orders at the bar and describe items' taste and preparation methods to guests.
• Anticipate guest needs, ensure satisfaction, and respond to concerns promptly.
• Clean coffee machine and maintain equipment.
• Close guest checks and process payments.

Conocimientos

Coffee knowledge

Espresso knowledge

Tea knowledge

Customer service

Herramientas

Point-of-Sale system

Descripción del empleo

Four Seasons Naples Beach Club is seeking a Barista to deliver exceptional quality and service to guests, with deep knowledge of specialty coffees and personalized customer care. You will engage guests at the bar, describe beverage options vividly, and ensure accuracy from order to checkout.

Ideal candidates bring an outgoing personality, passion for coffee and tea preparation, and hospitality experience within luxury resort settings.