Luxury Restaurant Host — Guest Experience & Opening Team

fourseasons; Campania; On-site; EUR 34,000 - 50,000; Full time

Benefits offered by this job

Salary

Benefits

Paid time off

Free stays

Wellbeing

Diversity

Employee meals

Tuition reimbursement

Job summary

Four Seasons Naples Beach Club in Southwest Florida is seeking a hospitality professional to greet and seat guests, coordinate reservations, and deliver attentive service on opening days and beyond. You will respond to inquiries, maintain menu knowledge, and work with the team to provide exceptional guest experiences while upholding Four Seasons standards.

English fluency and a positive, professional demeanor are essential.

Qualifications

• High school education or equivalent experience.
• Average reading, writing, and oral proficiency in the English language.
• Minimum six to twelve months of restaurant, food and beverage, or related work experience is preferred

Responsibilities

• Be part of the opening team
• Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co‑workers and supervisors.
• Complete special projects (menu changes, signage, etc) as instructed.
• Ensure proper table set‑up and make minor adjustments as needed.

Skills

English proficiency

Education

High school diploma or equivalent

Job description

Four Seasons Naples Beach Club in Southwest Florida is seeking a hospitality professional to greet and seat guests, coordinate reservations, and deliver attentive service on opening days and beyond. You will respond to inquiries, maintain menu knowledge, and work with the team to provide exceptional guest experiences while upholding Four Seasons standards.

English fluency and a positive, professional demeanor are essential.