Luxury Guest Experience Intern - Elite On-Property Events

Belmond; Taormina; On-site; EUR 5,600 - 11,000; Full time

Benefits offered by this job

Monthly internship allowance

Meals provided at staff canteen

Participation in training and dev 프로그램

Opportunity to gain experience in a 5*

Staff events

Job summary

Grand Hotel Timeo, a Belmond Hotel, in Taormina seeks a creative, highly organized Guest Experience Intern to design, coordinate, and execute extraordinary on-property experiences and bespoke activities for discerning guests.

You will collaborate with internal departments and local partners to tailor experiences, manage gifting, and ensure flawless event execution, while maintaining detailed records and delivering upscale service.

Qualifications

• Current enrollment in or recent graduation from a Hospitality Management, Event Management, or Tourism degree program.
• Exceptional organizational and multitasking skills with a strong logistical mindset.
• A natural flair for creativity and high attention to detail in lifestyle setups and luxury gifting presentation.
• Excellent communication and diplomacy abilities, comfortable dealing with premium external suppliers and international guests.
• Fluency in Italian and English; proficiency in a third language is highly preferred.

Responsibilities

• Coordinate on-property guest experiences, managing the daily logistics, timing, and flawless execution of in-hotel activities and events.
• Liaise with local partners and premium vendors, handling bookings, verification of services, and administrative follow-ups.
• Manage the guest gifting process, selecting, arranging, and setting up bespoke welcome amenities and in-room touches.
• Anticipate guest desires and customize itineraries, collaborating with internal departments to tailor active animations and exclusive experiences.
• Maintain complete accuracy in tracking experience bookings, feedback, and guest preferences within internal systems.

Skills

Organizational skills

Multitasking

Creativity

Communication

Italian and English fluency

Education

Hospitality Management, Event Management, or Tourism degree

Job description

Grand Hotel Timeo, a Belmond Hotel, in Taormina seeks a creative, highly organized Guest Experience Intern to design, coordinate, and execute extraordinary on-property experiences and bespoke activities for discerning guests.

You will collaborate with internal departments and local partners to tailor experiences, manage gifting, and ensure flawless event execution, while maintaining detailed records and delivering upscale service.