Luxury Front Desk & Guest Experience Agent

The Luxury Collection; Toscana; On-site; EUR 24,000 - 25,000; Full time

Benefits offered by this job

Annual bonus

Job summary

The Luxury Collection in Florence is seeking a Guest Experience Expert to enhance the guest journey from check-in to checkout. You will take the initiative to deliver a wide range of services that guide guests through their stay, moving about the space to fulfill needs and share local highlights.

This is a full-time, non-management role requiring no prior supervisory experience. You will work on-site at Piazza Ognissanti 3 and contribute to maintaining professional appearance and compliance with

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
• They are empowered to move about their space and do what needs to be done.
• Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

Education

High school diploma or G.E.D. equivalent

Job description

The Luxury Collection in Florence is seeking a Guest Experience Expert to enhance the guest journey from check-in to checkout. You will take the initiative to deliver a wide range of services that guide guests through their stay, moving about the space to fulfill needs and share local highlights.

This is a full-time, non-management role requiring no prior supervisory experience. You will work on-site at Piazza Ognissanti 3 and contribute to maintaining professional appearance and compliance with