Luxury Client Advisor – Milan Boutique | CRM & Styling

JIL SANDER; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

€8.00 meal vouchers

Company welfare benefits

Descrizione del lavoro

Jil Sander is seeking a Client Advisor for our boutique in Milan to deliver a premium luxury experience and represent the brand's heritage with every client interaction.

You will build lasting relationships, provide tailored styling advice, and consistently exceed sales targets through proactive client development while maintaining impeccable product presentation and exceptional service standards.

Competenze

• Minimum 3–5 years' experience in luxury fashion retail.
• Proven track record of achieving sales & client development objectives.
• Excellent clienteling and CRM management skills.
• Strong digital and omnichannel mindset.
• Willingness to work weekends and public holidays.

Mansioni

• Deliver an exceptional luxury experience to every client.
• Build long-term relationships and repeat business.
• Provide tailored styling advice based on client needs.
• Drive cross-selling and upselling while maintaining client focus.
• Maintain accurate customer information and after-sales service.
• Collaborate with boutique team to achieve targets and visual standards.
• Monitor luxury market trends and competitors.

Conoscenze

Clienteling

CRM management

Sales targets

Relationship building

Omnichannel mindset

Strumenti

CRM software

Descrizione del lavoro

Jil Sander is seeking a Client Advisor for our boutique in Milan to deliver a premium luxury experience and represent the brand's heritage with every client interaction.

You will build lasting relationships, provide tailored styling advice, and consistently exceed sales targets through proactive client development while maintaining impeccable product presentation and exceptional service standards.