Luxury Client Advisor — Fashion & Brand Experience

LVMH Group; Italia; Remoto; EUR 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

CELINE Serravalle Outlet in Serravalle Scrivia, Italy, is seeking a Client Advisor for a full-time 40-hour week to welcome clients and ensure they feel comfortable while exploring luxury products.

You will develop sales, advise customers, share the brand story, and contribute to a premium shopping experience; experience in fashion or luxury is preferred, with at least 2 years in sales, and a team spirit to thrive in a fast-paced environment.

Competenze

• EXPERIENCE: A MINIMUM OF 2 YEARS IN SALES AND IN FASHION OR LUXURY SECTOR OR EQUIVALENT.
• HIGH PRODUCT AND FASHION SENSITIVITY.
• ABILITY TO UNDERSTAND AND GO BEYOND CUSTOMERS’ NEEDS TO PROVIDE THE BEST EXPERIENCE.
• TASTE FOR CHALLENGE AND A TEAM SPIRIT.
• SENSE OF SERVICE, CURIOSITY, OPEN-MINDEDNESS, OPTIMISM AND EMPATHY.

Mansioni

• Contribute to the development of sales and the achievement of common sale objectives.
• Welcome and advise our customers and provide the best customer service.
• Share with our customers the story behind our products and deliver our expertise.
• Be proactive and bold by proposing complementary products.
• Contribute to recruitment and retention of our customers by building privileged and lasting relationships.
• Be actively part of the operational life of the store: visual merchandising, restocking, transfers, after-sales service, inventory management.
• Control and respect internal procedures and guidelines.
• Support the digital evolution of the house.
• Be a great ambassador of CELINE and the group.

Descrizione del lavoro

CELINE Serravalle Outlet in Serravalle Scrivia, Italy, is seeking a Client Advisor for a full-time 40-hour week to welcome clients and ensure they feel comfortable while exploring luxury products.

You will develop sales, advise customers, share the brand story, and contribute to a premium shopping experience; experience in fashion or luxury is preferred, with at least 2 years in sales, and a team spirit to thrive in a fast-paced environment.