Luxury Client Advisor & After-Sales Specialist

RIMOWA GmbH; Milano; Ibrido; EUR 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Lunch tickets

Ambassador program

Individual commission

Team bonus

Descrizione del lavoro

RIMOWA Milan is seeking an after-sales professional to deliver first-class service to luxury customers. You will handle consultations, repairs coordination, and act as a reliable contact for after-sales topics.

You speak Italian and English fluently, with a passion for luxury retail and creating exceptional client experiences. This role includes Italy's CCNL Terziario Commercio framework and company benefits.

Competenze

• Fluent Italian and English for advising international customers.
• Luxuary sector experience welcomed or beginner-friendly entry possible.

Mansioni

• Provide luxury-focused consultations and build client relationships on-site.
• Manage after-sales topics and act as primary point of contact post-purchase.
• Coordinate repairs and communicate with technical teams to ensure timely returns.
• Uphold high standards of craftsmanship and product presentation in customer interactions.

Conoscenze

Fluent Italian

Fluent English

Descrizione del lavoro

RIMOWA Milan is seeking an after-sales professional to deliver first-class service to luxury customers. You will handle consultations, repairs coordination, and act as a reliable contact for after-sales topics.

You speak Italian and English fluently, with a passion for luxury retail and creating exceptional client experiences. This role includes Italy's CCNL Terziario Commercio framework and company benefits.