Luxury Bartender – Craft Cocktails & Guest Experience

Four Seasons; Napoli; On-site; EUR 22,000 - 35,000; Full time

Benefits offered by this job

Health benefits

401K with company match

Paid time off

Employee meals

Travel discounts

Tuition reimbursement

Inclusive workplace

Wellbeing programs

Job summary

Four Seasons Naples is seeking a skilled bartender to join The Wager at Market Square. You will craft cocktails, wines, and beers with accuracy and speed, maintaining a clean, organized bar and staying compliant with state laws and Four Seasons standards.

The role demands a polished, guest-focused personality, fluency in English, and the ability to stand for long shifts (8+ hours) and lift up to 50 lbs. Previous luxury-hotel experience and Micros POS knowledge are highly valued.

Qualifications

• 2+ years of bartending experience, preferably within a luxury hotel and/or high-end bar environment.
• Working knowledge of Micros POS system is beneficial.
• Strong interpersonal and personal presentation skills required.
• Guest-focused mentality and understanding the importance of guest's preferences.
• The ideal candidate will have a confident, outgoing personality and a can-do approach to any request.
• Position requires continuous standing for 8 or more hours a day and requires the ability to lift up to 50lbs.
• Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States.

Responsibilities

• Provide knowledge of wines, spirits and mixed drinks including origin, taste, and preparation methods; maintain a working knowledge of wine list, classic cocktail recipes and specialty drinks.
• Provide quick and efficient beverage service, proper pouring and mixing according to established recipes while following state and city alcohol laws and adhering to Four Seasons standards of service and sequence of service.
• Confirm guest orders including any special needs or requests from the Servers using the resort's point‑of‑sales system; check completed orders with the guest's original order; anticipate guest needs, ascertain satisfaction, and offer suggestions.
• Handle any requests in a courteous and efficient manner, responding urgently and appropriately to guest concerns and requests.
• Assist in drink development, promotions/special events, product inventory, process log entries for voids and spillage, cut and prepare fruits and other beverage garnishments, and any other related task.
• Follow bar P&P s and daily checklists.
• Be present and ensure that professional, courteous, and efficient guest service is offered, where each guest is greeted promptly and courteously with eye contact and a smile.

Skills

Bartending

POS systems

Customer service

Tools

Micros POS

Job description

Four Seasons Naples is seeking a skilled bartender to join The Wager at Market Square. You will craft cocktails, wines, and beers with accuracy and speed, maintaining a clean, organized bar and staying compliant with state laws and Four Seasons standards.

The role demands a polished, guest-focused personality, fluency in English, and the ability to stand for long shifts (8+ hours) and lift up to 50 lbs. Previous luxury-hotel experience and Micros POS knowledge are highly valued.