Logistics Sorting Operations Manager-Process & Safety

JD.COM; Milano; In loco; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

JD.COM is seeking a Sorting Operations Manager – Process & Safety in Milano, Italy to lead full‑process sorting operations on site and ensure safety compliance. You will develop and optimize SOPs, oversee safety controls, and drive efficiency across receiving, feeding, scanning, sorting, bagging and dispatching.

You have 5+ years in sorting operations and 3+ years in a similar role, with a Bachelor's degree or higher, and proficiency in English and Chinese.

Competenze

• Industry experience: 5+ years.
• Position experience: 3+ years.
• Education: Bachelor’s degree or above.
• Language: Proficient in Chinese and English.
• Professional Skills: Sorting operation management and on-site safety control knowledge.

Mansioni

• Build and update full sorting operation standards and end-to-end on-site safety controls.
• Develop and optimize SOPs for all sorting procedures incl. receiving, feeding, scanning, sorting, bagging and dispatching.
• Implement safety rules for equipment operation, cargo handling, electrical & fire safety, and working environment.

Conoscenze

Sorting operations

On-site safety

Cross-department collaboration

Process optimization

WCS system knowledge

Formazione

Bachelor’s degree or above

Strumenti

WCS sorting system

Descrizione del lavoro

Sorting Operations Manager – Process & Safety

What You'll Do

• Responsible for building full‑process sorting operation standards and end‑to‑end on‑site safety control. Optimize sorting workflows and operational efficiency, identify and resolve on‑site safety risks to ensure efficient, smooth, safe and compliant sorting operations.
• Operation Process Management Develop and update SOPs for full sorting procedures including receiving, feeding, scanning, sorting, bagging and dispatching. Optimize process hand‑offs. Improve on‑site execution, correct non‑standard operations and resolve process bottlenecks.
• On‑site Safety Control Implement safety rules covering equipment operation, cargo handling, electrical & fire safety, labor protection and working environment. Conduct daily safety inspections and hazard checks, maintain risk records and push closed‑loop rectification. Stop unsafe operations to prevent safety incidents.
• Optimization & Improvement Collect data of sorting efficiency, process gaps and safety hazards, and analyze root causes for bottlenecks and risks. Lead optimization projects for efficiency upgrade, process simplification and hazard remediation. Verify results and roll out proven practices.
• Emergency & Incident Handling Formulate safety emergency plans and process exception response plans. Organize safety drills. Respond to emergencies such as safety incidents and process breakdowns, conduct cause investigation and submit follow‑up reports.
• Cross‑department Collaboration & On‑site Enablement Coordinate with upstream receiving and downstream dispatching/transport teams to fix process gaps and boost cross‑process efficiency. Deliver process training and safety awareness sessions for front‑line staff.

About You

• Industry Experience: 5+ years
• Position Experience: 3+ years
• Education: Bachelor’s degree or above
• Language: Proficient in Chinese and English
• Professional Skills: Experienced in full-process sorting operation management and on‑site safety control. Familiar with sorting operation standards and on‑site safety management specifications. Experience in sorting efficiency improvement and safety hazard rectification is preferred. Proficient in WCS sorting system and on‑site equipment operation logic. Capable of cross‑link and cross‑department collaboration, and able to independently handle on‑site sudden safety and process exceptions.