Logistics Operations & Process Improvement Specialist

Syngenta Group; Abruzzo; On-site; EUR 49,000 - 65,000; Full time

Job summary

Syngenta is seeking a Logistics Operations Expert to ensure smooth, compliant and customer-focused daily management of ordering, logistics and invoicing for primary movements—from order entry through delivery to the final destination. The role strengthens alignment between service providers and Syngenta teams while driving performance and improvement.

Based in Atessa, Italy, you will collaborate with third-party providers and internal teams, monitor service levels, and coach key users on

Qualifications

• Proactive ownership and willingness to explore alternatives and long-term implications.
• Lean and analytical thinking to identify trends and root causes.
• Strong stakeholder and expectation management with the ability to translate details into clear recommendations.
• Advanced English and professional Italian required.

Responsibilities

• Own standardised cross-functional processes in Logistics and Order Management, driving continuous improvement with third-party service providers.
• Manage escalated Level 1 Order Management and Logistics issues across Order Management, third-party logistics providers, site teams and internal customers.
• Identify and pursue opportunities to improve Logistics and Order Management service levels.
• Coordinate and advise stakeholders across Regional/Country P&S teams, Commercial Units and Atessa Site Logistics in alignment with service providers.
• Support the Logistics Operations Manager in monitoring the performance of third-party providers.
• Help ensure that service providers comply with all business requirements and Syngenta codes of practice.
• Support and coach Key Users on ways of working and current business priorities.

Skills

Proactive ownership

Analytical thinking

Stakeholder management

English & Italian proficiency

Job description

Syngenta is seeking a Logistics Operations Expert to ensure smooth, compliant and customer-focused daily management of ordering, logistics and invoicing for primary movements—from order entry through delivery to the final destination. The role strengthens alignment between service providers and Syngenta teams while driving performance and improvement.

Based in Atessa, Italy, you will collaborate with third-party providers and internal teams, monitor service levels, and coach key users on