Local IT Administrator

Gerresheimer; Veneto; In loco; EUR 35.000 - 45.000; Tempo pieno

Descrizione del lavoro

Gerresheimer is seeking an experienced IT supervisor for our Bergantino site in Italy. You will handle first-line support for ERP/SAP users, troubleshoot Windows and macOS issues, and oversee local IT infrastructure including servers, NAS, and network gear.

This role requires 8+ years in a similar IT capacity, solid SAP ERP knowledge, OS troubleshooting skills, and fluency in English. On-site commitment at Bergantino (RO) with a competitive salary package.

Competenze

• 8+ years of experience in IT supervision or similar roles.
• Knowledge of SAP ERP and business applications.
• Experience with operating system troubleshooting (Windows/macOS).
• Fluent in English (spoken and written).

Mansioni

• Provide first-level support and issue resolution for ERP/SAP users.
• Diagnose and resolve critical OS issues on Windows and macOS.
• Supervise and maintain local IT infrastructure (servers, NAS, network gear, backups).
• Identify network outages and perform basic restoration activities.
• Provide hands-on on-site support guided remotely by central admins.

Conoscenze

SAP ERP

OS Troubleshooting

Network Troubleshooting

English Fluency

Descrizione del lavoro

Founded in 1825, Bormioli Pharma has been a leading manufacturer of primary packaging for the pharmaceutical industry, offering complete solutions ranging from glass and plastic bottles to plastic and aluminum closures and accessories. As of December 2024, Bormioli Pharma has been fully integrated into the Gerresheimer Group and no longer operates as a standalone brand. Today, its portfolio, expertise, and capabilities continue within Gerresheimer, an innovative systems and solutions provider and a global partner to the pharma, biotech, and cosmetics sectors. The Group offers a comprehensive range of drug containment solutions, closures and accessories, drug delivery systems, medical devices, and health-related solutions. Gerresheimer operates more than 40 production sites across 16 countries in Europe, the Americas, and Asia, and employs approximately 13,600 people worldwide. Discover all of Gerresheimer’s innovative solutions and stay up to date by visiting Gerresheimer’s website and LinkedIn page.

This role is responsible for site IT supervision, resolving complex issues, and coordinating with central and application support teams.

• First-level support and troubleshooting for ERP/SAP system users (user lock management, interface anomalies, printing/output spool issues); Active collaboration with the central SAP/ERP team.
• Diagnosis and resolution of critical or recurring system issues on operating systems (primarily Windows Client/Server and/or macOS).
• Supervision and routine maintenance of the local IT infrastructure (local servers, NAS devices, network equipment, backup systems).
• Initial diagnosis of local network outages or service disruptions (checking cables, switches, access points, internet connectivity) and basic restoration activities.
• Verification of the physical status of local servers and equipment (checking error LEDs, power supply) and provision of "hands and feet" support (remote-guided on-site activities) for central system administrators.

• At least 8/10 years of experience in similar roles
• Knowledge of SAP ERP,business applications and software packages,Operating System (OS) Troubleshooting
• Fluent in English language

Location: Bergantino (RO)

Annual Based Salary: 35.000€ - 45.000€