Local IT Administrator

Gerresheimer; San Vito al Tagliamento; On-site; EUR 35,000 - 45,000; Full time

Job summary

Gerresheimer is seeking an experienced IT/ERP support professional based in Italy, specifically near San Vito al Tagliamento, to provide first-level SAP/ERP assistance, diagnose OS and network issues, and maintain local IT infrastructure.

The role requires 8+ years in similar roles, SAP ERP knowledge, and fluent English. Annual gross salary ranges from €35,000 to €45,000, with on-site involvement in San Vito al Tagliamento.

Qualifications

• At least 8/10 years of experience in similar roles.
• Knowledge of SAP ERP, business applications and software packages, Operating System (OS) Troubleshooting.
• Fluent in English language.

Responsibilities

• First-level support and troubleshooting for ERP/SAP system users; collaborate with central SAP/ERP team.
• Diagnose and resolve critical or recurring system issues on Windows and macOS.
• Supervise and maintain local IT infrastructure (local servers, NAS, network gear, backups).
• Diagnose local network outages and perform basic restoration activities.
• Verify physical status of local servers and provide hands-on support for central admins.

Skills

SAP ERP

OS Troubleshooting

English fluency

Tools

SAP ERP

Job description

Company Description

Founded in 1825, Bormioli Pharma has been a leading manufacturer of primary packaging for the pharmaceutical industry, offering complete solutions ranging from glass and plastic bottles to plastic and aluminum closures and accessories. As of December 2024, Bormioli Pharma has been fully integrated into the Gerresheimer Group and no longer operates as a standalone brand. Today, its portfolio, expertise, and capabilities continue within Gerresheimer, an innovative systems and solutions provider and a global partner to the pharma, biotech, and cosmetics sectors. The Group offers a comprehensive range of drug containment solutions, closures and accessories, drug delivery systems, medical devices, and health-related solutions. Gerresheimer operates more than 40 production sites across 16 countries in Europe, the Americas, and Asia, and employs approximately 13,600 people worldwide. Discover all of Gerresheimer’s innovative solutions and stay up to date by visiting Gerresheimer’s website and LinkedIn page.

Job Description

• First-level support and troubleshooting for ERP/SAP system users (user lock management, interface anomalies, printing/output spool issues); Active collaboration with the central SAP/ERP team.
• Diagnosis and resolution of critical or recurring system issues on operating systems (primarily Windows Client/Server and/or macOS).
• Supervision and routine maintenance of the local IT infrastructure (local servers, NAS devices, network equipment, backup systems).
• Initial diagnosis of local network outages or service disruptions (checking cables, switches, access points, internet connectivity) and basic restoration activities.
• Verification of the physical status of local servers and equipment (checking error LEDs, power supply) and provision of "hands and feet" support (remote-guided on-site activities) for central system administrators.

Qualifications

• At least 8/10 years of experience in similar roles
• Knowledge of SAP ERP, business applications and software packages, Operating System (OS) Troubleshooting
• Fluent in English language

Additional Information

Location: San Vito al Tagliamento (PN)

Annual Based Salary: 35.000 € - 45.000 €