It Specialist – Erp Support

Stern Energy; Lazio; In loco; EUR 33.000 - 35.000; Tempo pieno

Descrizione del lavoro

Stern Energy offre una posizione di IT Specialist – ERP Support in Lazio, con responsabilità di supporto quotidiano ERP agli utenti sparsi in diverse sedi. Si richiede esperienza con piattaforme ERP e competenze linguistiche in inglese e tedesco a livelli C1/B1‑B2.

Il candidato lavorerà in un contesto internazionale, collaborando con stakeholder e fornitori per implementare miglioramenti, aggiornamenti di sistema e nuove functionality, garantendo integrità dei dati e conformità agli standard IT.

Competenze

• Conoscenza avanzata dei processi ERP (acquisti, supply chain, operations e maintenance).
• Esperienza in configurazione ERP, risoluzione problemi e supporto utenti.
• Ottime capacità analitiche e problem solving.
• Competenza in Inglese livello C1 e tedesco livello B1/B2 (scritto e parlato).
• Capacità di lavorare in autonomia e in team trasversali.

Mansioni

• Supporto quotidiano agli utenti ERP e risoluzione di problemi.
• Analisi e troubleshooting su scenari ERP tra funzioni e paesi.
• Formazione e documentazione per gli utenti ERP.
• Collaborazione con stakeholder per requisiti ERP e miglioramenti.
• Supporto ad aggiornamenti, nuove moduli e integrazioni ERP.
• Coordinamento con fornitori e consulenti esterni quando necessario.
• Garantire integrità dati, affidabilità di sistema e conformità agli standard IT.
• Creazione e manutenzione documentazione tecnica e funzionale.

Conoscenze

ERP processes

ERP troubleshooting

Analytical thinking

English C1

German B1/B2

Independence & teamwork

Strumenti

ERP platforms (IFS, MS Dynamics 365 BC, SAP, NetSuite)

Descrizione del lavoro

Descrizione dell’offerta di lavoro

Stern Energy Spa -- a leading service company for utility-scale and industrial photovoltaic power plants, with 6 subsidiaries across Europe, more than 250 employees, and 2.0 GW assets under management, is looking for a: IT Specialist – ERP Support to provide functional and technical support for our ERP systems.

The ideal candidate has some years of hands-on experience with ERP platforms such as IFS, Microsoft Dynamics 365 Business Central, SAP, or NetSuite, and is comfortable working in an international environment requiring C1-level proficiency in both English and German.

Key Responsibilities:

• Provide day-to-day support for ERP systems to end users
• Analyze, troubleshoot, and resolve ERP-related issues across business functions and countries
• Support ERP users by providing guidance, training, and maintaining documentation
• Collaborate with business stakeholders to understand requirements and translate them into potential ERP improvements
• Assist with ERP enhancements, system upgrades, and new module implementations
• Coordinate with external vendors and consultants when needed
• Ensure data integrity, system reliability, and compliance with IT standards
• Create and maintain technical and functional documentation

Essential requirements and skills:

• Strong understanding of ERP processes (preferred procurement, supply chain, operations and maintenance)
• Experience in ERP configuration, troubleshooting, and user support;
• Very good analytical and problem-solving skills;
• C1 level proficiency in English and B1/B2 in German (spoken and written)
• Ability to work independently as well as in cross-functional teams

Nice to Have:

• At least 1 year of experience supporting ERP systems
• Experience with ERP integrations and reporting tools
• Background in IT support, application support, or business systems analysis
• Experience working in an international or multicultural environment

Salary: €33,000–€35,000 gross per year (placement within the range will depend on experience, skills, and seniority level).