LMS & Learning Experience Specialist — Luxury Fashion

Zegna; Milano; In loco; EUR 30.000 - 35.000; Tempo pieno

Descrizione del lavoro

Ermenegildo Zegna Group in Milan is seeking a Learning Experience & Content Operations Specialist to manage our LMS, courses, and learner journeys across the Group. You will support onboarding, learner communications, and monthly reporting, ensuring accurate records and user-friendly experiences.

The role reports to the Academy Training Manager and involves collaboration with HR, IT, and external vendors to drive platform enhancements and compliant learning programs.

Competenze

• 2-4 years of experience in Learning & Development, Digital Learning, Instructional Design, LMS Operations, or Training Administration.

Mansioni

• Manage day-to-day administration and evolution of the LMS to ensure an efficient learning environment.
• Configure courses, learning paths, certifications, audiences, enrollments, and catalogues to meet needs.
• Support learner journeys through course assignments, onboarding initiatives, and digital learning programs across the Group.
• Collaborate with HR, business, IT and external vendors to coordinate learning operations and drive platform enhancements.
• Create and deliver learner communications, provide user support, and promote engagement in digital learning initiatives.
• Prepare monthly learning reports and maintain accurate records for reporting, compliance and audits.
• Monitor LMS adoption and learning performance to drive continuous improvement.

Conoscenze

Learning & Development

Digital Learning

Instructional Design

LMS Operations

Training Administration

Strumenti

Cornerstone LMS

Descrizione del lavoro

Ermenegildo Zegna Group in Milan is seeking a Learning Experience & Content Operations Specialist to manage our LMS, courses, and learner journeys across the Group. You will support onboarding, learner communications, and monthly reporting, ensuring accurate records and user-friendly experiences.

The role reports to the Academy Training Manager and involves collaboration with HR, IT, and external vendors to drive platform enhancements and compliant learning programs.