Life Sciences Applications Specialist - Technical Sales

The Automation Partnership (Cambridge); Italia; Remote; EUR 60,000 - 90,000; Full time

Job summary

Sartorius is seeking an Application Specialist (F/M) to provide application expertise, technical consultation, and customer-facing product support across the lifecycle. This role is based in Italia and involves extensive external engagement to ensure successful product adoption in customer processes.

Responsibilities include coordinating evaluations, trials, training, and troubleshooting, while capturing feedback to influence portfolio enhancements.

Qualifications

• Master's degree or equivalent in life sciences or related field.
• 3+ years of customer-facing experience in life sciences.
• Deep knowledge of relevant products and customer workflows.
• Strong troubleshooting and documentation skills.
• Ability to travel >50% for external customer engagements.

Responsibilities

• Provide application expertise during customer evaluations and technical consultations.
• Design, coordinate and document onboarding plans and outcomes for evaluations.
• Troubleshoot technical inquiries and coordinate corrective actions with cross-functional teams.
• Contribute technical insights and solution recommendations during opportunity development.
• Analyze field observations and trial outcomes to inform portfolio improvements.

Skills

Application support

Technical support

Customer-facing

Education

Master's degree in Life Sciences

Job description

Sartorius is seeking an Application Specialist (F/M) to provide application expertise, technical consultation, and customer-facing product support across the lifecycle. This role is based in Italia and involves extensive external engagement to ensure successful product adoption in customer processes.

Responsibilities include coordinating evaluations, trials, training, and troubleshooting, while capturing feedback to influence portfolio enhancements.