Field Application Specialist - North-West Italy (m/f/d)

Siemens Healthineers AG; Italia; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Flexible working

Health insurance

Company car

Pension scheme

Job summary

Siemens Healthineers AG in Italy seeks a Field Application Specialist to provide on-site and remote technical support for Atellica Solutions and Immunochemistry/Chemical Chemistry products across North-West Italy. You will lead product demonstrations, trainings, and workshops, collaborate with sales and product teams, and relay customer feedback for continuous improvement.

The role requires a Master’s degree in a bioscience field, 1–5 years’ relevant experience, strong English, and willingness

Qualifications

• Master’s degree in Biology or related bioscience field.
• Advanced knowledge of biology or biomedical experiments.
• Willingness to travel within North-West Italy.

Responsibilities

• Deliver on-site and remote technical support to customers in North Italy.
• Collaborate with sales and product teams to tailor solutions.
• Conduct product demonstrations, training sessions and workshops.
• Gather and communicate customer feedback to drive improvement.
• Stay updated on industry trends and competitor products.
• Build strong relationships to ensure high customer satisfaction.

Education

Master’s degree in Biology

Master’s degree in Biomedical Engineering

Master’s degree in Biomedical Laboratory Techniques

Tools

PowerPoint

Excel

Job description

Job Requirements

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Job Requirements

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. We are seeking a highly motivated and skilled Field Application Specialist to join our team in North-West Italy (Piemonte, Liguria and Lombardia). In this role, you will serve as a key technical expert and liaison between our company and clients, providing exceptional support and application expertise to ensure successful implementation and utilization of our products. You will join our team to support the Atellica Solutions and Integrated Instrument Family (Immunochemistry and Chemical Chemistry) within our In Vitro Diagnostics Business Line.

You Role

• Deliver on-site and remote technical support to customers in North Italy, addressing application-related inquiries and challenges.
• Collaborate closely with sales and product teams to understand customer needs and tailor solutions accordingly.
• Conduct product demonstrations, training sessions, and workshops to educate clients on product features and best practices.
• Gather and communicate customer feedback to internal teams to drive continuous product improvement.
• Maintain up-to-date knowledge of industry trends, competitor products, and emerging technologies relevant to the field.
• Build and nurture strong relationships with customers, ensuring high levels of satisfaction and loyalty.

Work Experience

• Master’s degree in Biology, Biomedical Engineering, or Biomedical Laboratory Techniques, demonstrating a strong foundational knowledge essential for the role.
• Preferably 1-5 years of relevant experience in similar roles, showcasing practical expertise and the ability to adapt to dynamic work environments.
• Proven competence in interactive communication, problem solving, and decision making, enabling effective collaboration with cross-functional teams and clients.
• Excellent analytical and troubleshooting skills, with the ability to clearly communicate complex technical and clinical information in a simplified and accessible manner to diverse audiences.
• Proficient in both written and oral English, with strong communication skills to support documentation, presentations, and client interactions.
• Demonstrates curiosity and a continuous openness to learning, coupled with flexibility and willingness to relocate or travel within the assigned region as required.
• Solid knowledge of MS Office Suite, including PowerPoint and Excel, to efficiently prepare reports, presentations, and data analyses supporting daily tasks and strategic initiatives.

Benefits

In accordance with our commitment to pay transparency and equal opportunity, we provide a clear breakdown of the financial package for this role:

• The position is regulated by the Chemical-Pharmaceutical National Collective Labor Agreement (CCNL Chimico-Farmaceutico), qualifica Impiegato.
• The base salary for this position typically ranges from €38.000 -€51.500 gross per year. The final offer will be tailored based on your individual skills, experience and specific location.
• Performance Bonus: this role is eligible for a variable incentive plan linked to specific achievements (5%).
• Total Rewards: beyond the base pay, we offer a comprehensive benefits package including flexible working, health insurance, a company car and pension scheme. We are deeply committed to your growth, providing continuous learning opportunities with a dedicated budget for both technical advancement and soft skills development.

Who We Are

Who we are We are a team of more than 74,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How We Work

How we work When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at siemens-healthineers.com