Lead F&B Service Supervisor | Guest Experience & Team Coach

Hosco.com; Lombardia; In loco; EUR 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Marriott International—Sheraton Hotels & Resorts in Lombardia—seeks a supervisory hospitality professional to lead teams, ensure guest needs are met, and uphold service standards. You will oversee opening/closing duties, staff training, and safety compliance while fostering a positive guest experience across dining and public areas.

The role emphasizes leadership, teamwork, and adherence to hotel policies, with focus on professional appearance and effective communication with guests and

Competenze

• High school diploma or GED required.
• Minimum 2 years related work experience.
• At least 1 year of supervisory experience.

Mansioni

• Coordinate opening/closing duties and ensure supplies are stocked.
• Supervise staff, hire/train/schedule and coach employees.
• Ensure guest needs are met and maintain professional appearance and communication.
• Monitor dining rooms for service, safety and guest well-being.
• Enforce safety policies and identify opportunities to improve efficiency.

Conoscenze

Team leadership

Guest service

Communication

Coaching & mentoring

Safety compliance

Formazione

High school diploma or GED

Descrizione del lavoro

Marriott International—Sheraton Hotels & Resorts in Lombardia—seeks a supervisory hospitality professional to lead teams, ensure guest needs are met, and uphold service standards. You will oversee opening/closing duties, staff training, and safety compliance while fostering a positive guest experience across dining and public areas.

The role emphasizes leadership, teamwork, and adherence to hotel policies, with focus on professional appearance and effective communication with guests and