F&B Support Expert - Sheraton Milan Malpensa

Sheraton Hotels & Resorts; Unione dei comuni di Lonate Pozzolo e Ferno; On-site; EUR 19,000 - 24,000; Full time

Job summary

Sheraton Hotels & Resorts at Malpensa Terminal 1, Ferno, Italy, is hiring a Guest Service Support Expert for a full-time, non-management position. The role requires a high school diploma and no related work experience; previous F&B exposure is preferred.

You will support food and beverage operations, assist in service areas, and maintain professional appearance and conduct. Responsibilities include setting tables, aiding kitchen operations, maintaining cleanliness, and replenishing supplies to

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Service Support Experts take initiative and deliver services to ensure food and beverage operations run smoothly.
• Critical to success: create a safe workplace, follow policies, uphold quality standards and maintain professional appearance and communications.
• Perform tasks such as setting tables, assisting the kitchen, cleaning work areas and replenishing supplies to ensure a seamless guest experience.

Skills

Guest service

Hospitality

Communication skills

Education

High school diploma

Job description

Additional Information

Job Number 26104394

Job Category Food and Beverage & Culinary

Location Malpensa Terminal 1 S.S. 336, Ferno, Italy, Italy, 21010VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Pay Range: EUR 21.555,66 Annual Salary

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.