Key Account Manager Italy - Roma

Delivery Hero; Roma; Ibrido; EUR 26.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

30% monthly performance bonus

Top-notch private health insurance

Monthly Glovo credit

Work from home two days a week

Office nursery

Descrizione del lavoro

Glovo is seeking a driven Partnerships Manager in Italy to build and grow relationships with restaurant partners, using data-driven insights to optimize performance.

You will own onboarding in the app, collaborate with Marketing, Operations, Finance and Customer Service, and drive revenue growth through smart promotions and tailored solutions. Fluency in Italian and English is expected.

Competenze

• 2+ years in high-performance account management or business consultancy.
• Bachelors in Business Administration, Marketing or Industrial Engineering.
• Data-driven with KPI focus and analytical mindset.
• Organized, proactive and able to manage time well.
• Proficient with Google Suite; Salesforce a plus.

Mansioni

• Build and maintain relationships with restaurant partners.
• Understand partners' business goals to provide strategic guidance.
• Analyze data to drive profitability and growth.
• Drive revenue growth through promotions and activations.
• Own partner onboarding in the app from setup to first days.

Conoscenze

Account management

Data analysis

Strategic planning

Time management

Problem solving

Communication

Formazione

Bachelor in Business Administration

Marketing

Industrial Engineering

Strumenti

Google Suite

Salesforce

Descrizione del lavoro

• Compensation: EUR 26338 - EUR 32923 - yearly

Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

YOUR MISSION: You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.

THE RIDE:

• Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication.
• Understand Partners' business goals and challenges to provide strategic guidance and support.
• Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
• Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
• Take ownership of partner revenue performance, driving measurable growth.
• Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.
• Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales

Qualifications

WHAT YOU WILL BRING TO THE RIDE:

• 2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.
• Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus.
• You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage
• Problem solver, data-driven with an analytical approach based on details.
• You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results.
• Good knowledge of internal tools such as Google suite. Salesforce is a plus.
• Native level of Italianis required as proficiency in English.

WHAT THE RIDE WILL BRING TO YOU:

• 30% monthlyperformance bonus.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here .

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).