Account Manager SMB Italy

Delivery Hero; Milano; In loco; EUR 26.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private health insurance

Wellhub gym/wellness plan

Glovo credit monthly

Remote work two days a week

Parental leave & on-site nursery

Descrizione del lavoro

Glovo is part of the Delivery Hero Group and seeks a dynamic account manager to build long-term relationships with restaurant partners, using data-driven insights to drive growth and profitability.

You will collaborate with Marketing, Operations, Finance and Customer Service to tailor solutions and maximise partner success while delivering strong KPI results for Glovo in Italy.

Competenze

• 2–3 years of experience in high-performance sales or account management.
• Bachelor in Business Administration is a plus.
• Proven track record of exceeding KPIs.
• Data-driven with an analytical approach based on details.
• Highly organized and proactive with strong time management.

Mansioni

• Build and maintain strong, long-term relationships with restaurant partners.
• Understand partners' goals to provide strategic guidance.
• Analyse data to drive growth and profitability for partners and Glovo.
• Drive revenue growth through smart promotions and menu optimization.
• Take ownership of partner revenue performance.
• Collaborate with Marketing, Operations, Finance and Customer Service.

Conoscenze

Italian

English

Sales

Account management

Data-driven

Analytics

Time management

Formazione

Bachelor in Business Administration

Strumenti

Google Suite

Salesforce

Descrizione del lavoro

• Compensation: EUR 26338 - EUR 32923 - yearly

Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

YOUR MISSION: You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.

THE RIDE:

• Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication.


• Understand Partners' business goals and challenges to provide strategic guidance and support.


• Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.


• Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.


• Take ownership of partner revenue performance, driving measurable growth.


• Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.

Qualifications

WHAT YOU WILL BRING TO THE RIDE:

• Up to 2-3years of experience in high-performance sales,account management or business consultancy. Preferably in FMCG, Tech, food-hospitality, or on-demand delivery industry.


• Bachelor in Business Administrationis a plus.


• You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage


• Problem solver, data-driven with an analytical approach based on details.


• You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands‑on execution to drive results.


• Good knowledge of internal tools such as Google suite. Salesforce is a plus.


• Native level of Italianis required as proficiency in English.

WHAT THE RIDE WILL BRING TO YOU:

• Top‑notch private health insurance to keep you at your peak.


• Wellhub plan to join hundreds of gyms and wellness centers


• Monthly Glovo credit to satisfy your cravings!


• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!


• Enhanced parental leave, and office‑based nursery.

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).