Junior Sales Coordinator

Ingersoll-Rand plc; Milano; On-site; EUR 26,000 - 38,000; Full time

Job summary

Ingersoll Rand is seeking a Junior Sales Coordinator to support the wastewater treatment product line in Milan. You will manage customer orders from receipt to delivery, prepare quotations, and serve as the primary contact for customers on orders and inquiries.

This role offers collaboration with sales and internal departments in an international environment, with opportunities to advance in a dynamic organization.

Qualifications

• 1–3 years of experience in Sales Support, Customer Service, Order Management, or similar administrative roles.
• Experience with ERP systems; knowledge of SAP or TS Azienda is advantageous.
• Good knowledge of Microsoft Office applications, especially Excel.

Responsibilities

• Support the sales team in managing customer orders from receipt through delivery.
• Prepare quotations, order confirmations, and related customer documentation.
• Act as a first point of contact for customers regarding orders, deliveries, and commercial inquiries.
• Coordinate with internal departments to ensure timely order processing and delivery.
• Maintain and update customer information within CRM and ERP systems.
• Monitor order status and proactively communicate updates to customers.
• Support invoicing activities and assist with sales reporting and administrative tasks.
• Contribute to high levels of customer satisfaction through professional and responsive support

Skills

Sales support

Customer service

Order management

ERP systems

SAP

TS Azienda

MS Excel

English

Italian

Education

High School Diploma

Bachelor's degree in Business Administration/Economics or related field

Tools

SAP

TS Azienda

MS Office

Job description

About Us

At Ingersoll Rand, we are committed to making life better through innovative and mission-critical flow creation and industrial solutions. Our Wastewater Treatment business supports customers with reliable technologies and services that help optimize processes, improve efficiency, and promote environmental sustainability. SSI Water Srl, part of Ingersoll Rand group, is the European Branch of SSI Aeration Inc, world leader in Aeration system technology for Waste Water treatment application and provides highly customized and engineered packages and solutions for the municipal and industrial applications.

Job Summary

We are looking for the Junior Sales Coordinator supports sales and customer service activities related to wastewater treatment products and solutions. The role is responsible for managing customer orders, supporting commercial and administrative processes, and ensuring effective communication between customers, sales teams, and internal departments. This position offers an excellent opportunity for a professional looking to develop their career within an international and dynamic environment

Responsibilities

• Support the sales team in managing customer orders from receipt through delivery.


• Prepare quotations, order confirmations, and related customer documentation.


• Act as a first point of contact for customers regarding orders, deliveries, and commercial inquiries.


• Coordinate with internal departments to ensure timely order processing and delivery.


• Maintain and update customer information within CRM and ERP systems.


• Monitor order status and proactively communicate updates to customers.


• Support invoicing activities and assist with sales reporting and administrative tasks.


• Contribute to high levels of customer satisfaction through professional and responsive support

Basic Qualifications

• High School Diploma or Bachelor's Degree in Business Administration, Economics, or a related field.


• 1-3 years of experience in Sales Support, Customer Service, Order Management, or similar administrative roles.


• Experience with ERP systems; knowledge of TS Azienda and/or SAP is considered an advantage.


• Good knowledge of Microsoft Office applications, especially Excel.


• Fluent Italian and good English language skills, both written and spoken

Travel & Work Arrangements/Requirements

• Primarily site-based at the Milan office


• Limited travel may be required for training or business meetings.


• Collaboration with local and international teams.


• Customer orientation.


• Strong organizational and planning skills.


• Attention to detail and accuracy.


• Effective communication and teamwork.


• Problem-solving mindset.


• Ability to manage multiple priorities in a fast-paced environment.


• .

Salary Range

What we Offer

• Opportunity to join a global and growing organization.


• Professional development and continuous learning opportunities.


• Collaborative and international working environment.


• Linkedin learning access


• Smart Working Policy and flexible working time


• Ownership Works equity program

Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

Lean on us to help you make life better

We think and act like owners.

We are committed to making our customers successful.

We are bold in our aspirations while moving forward with humility and integrity.

We foster inspired teams.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.