Junior IT Support Technician - Global Relocation

Savino Del Bene

Lazio

In loco

EUR 37.000 - 47.000

Tempo pieno

5 giorni fa

Candidati tra i primi

Generatore di candidature

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Vantaggi offerti da questo lavoro

International exposure

Hands-on training

Career development

Descrizione del lavoro

Savino Del Bene seeks a Level 1 Junior IT Support Technician to join our Corporate IT team in Italy (Scandicci, Florence) on a fixed-term contract. After training, you will relocate to our warehouse in Fairless Hills, PA, to support U.S. operations and travel to New Jersey sites as needed.

You will provide first-line support for end users, manage AD, network, wireless, and on-site IT tasks, plus remote ticketing with the U.S. team.

Competenze

1–3 years IT support or help desk experience.
Strong Windows Active Directory knowledge.
Fundamental networking concepts (TCP/IP, VLANs, DHCP, DNS).
Experience with enterprise Wi‑Fi and troubleshooting.
Proficient in Windows 11 Pro and PC hardware/software troubleshooting.
Strong remote support and IT ticketing experience.
Excellent communication skills in English and Italian.

Mansioni

Manage PCs in an Active Directory domain; create user accounts and troubleshoot end-user devices.
Support LAN/WAN connectivity; assist with switches, VLANs, and cabling.
Configure and troubleshoot enterprise Wi‑Fi networks and handheld scanners.
Provide on-site IT support to warehouse staff; travel to NJ sites as required.
Provide remote support and resolve tickets via the IT ticketing system.