Junior Accounts Receivables Support - Categorie Protette (L. 68/99)

BizAway S.r.l. (ES); Milano; In loco; EUR 22.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work

Flexible working hours

Multicultural environment

Free coffee

Descrizione del lavoro

BizAway S.r.l. (ES) in Milan is searching for a motivated Junior Accounts Receivables Support to enhance our Accounting Team. You will manage client inquiries regarding billing, invoices, and more, gaining hands-on finance operations experience in a dynamic international setting.

This full-time position offers a hybrid working model and a salary range of €22K to €26K as per the national agreement. Ideal candidates possess a degree in finance and excellent communication skills in English and Italian.

Competenze

• Understanding of accounting principles and financial legislation.
• Exceptional time management and communication skills.
• Degree in relevant field such as Accounting or Finance.
• Good knowledge of spreadsheet programs like Excel.
• High level of English and Italian communication skills.

Mansioni

• Support management of client inquiries related to billing.
• Assist with internal support requests from other teams.
• Monitor and manage Zendesk tickets effectively.
• Support professional communication as per company guidelines.
• Assist in credit notes and refund request processing.
• Escalate complex cases to appropriate finance stakeholders.
• Contribute to improvements in AR processes and workflows.

Conoscenze

Understanding of accounting principles

Time management

Communication skills

Problem-solving skills

English (oral and written)

Italian (oral and written)

Excel

Formazione

Degree in Accounting, Finance, Economics, Business Administration

Descrizione del lavoro

We are looking for

We are looking for a curious, motivated, and enthusiastic Junior Accounts Receivables Support - Categorie protette (L. 68/99) (m/w/d), who desires to contribute to the growth and success of our Accounting Team.

Your role in BizAway

As part of the Finance Team, you will support the Accounts Receivable team in managing clients and internal requests related to billing, invoices, credit notes, refunds, payments and account balances.

You will have the opportunity to gain hands‑on experience in finance operations, clients support and receivables processes in a fast-growing international environment.

• Support the management of external client inquiries related to billing, invoices, credit notes, refunds, payments and account balances.
• Assist with internal support requests from Sales, Customer Success and other stakeholders on invoicing and receivables topics.
• Help monitor and manage Zendesk tickets, ensuring accurate categorisation, follow‑up and timely escalation where needed.
• Support clear, professional and client‑oriented communication in line with company guidelines.
• Assist in the preparation and processing of credit notes and refund requests, following internal policies and approval workflows.
• Escalate complex, sensitive or non‑standard cases to the appropriate AR / Finance stakeholders.
• Contribute to the improvement of AR support processes, ticket workflows, standard response templates and recurring issue tracking.

Your basic qualifications

• Understanding of accounting principles and current financial legislation.
• Exceptional time management, communication and problem‑solving skills.
• Degree in Accounting, Finance, Economics, Business Administration or a related field.
• Good knowledge of spreadsheet programmes (Excel).
• High level of English and Italian oral and written.

Our offer

• Contract type: 1 yearfixed-term contract (with the possibility of being converted to a permanent contract).
• Working hours: Full‑time – 40h/week, from Monday to Friday.
• Hybrid work: Smart Working Policy (2 days from home and 3 days from office) flexible working hours, and great offices in Europe.
• Salary: Starting from the 5th level and above, with a salary range between 22K and 26K, in accordance with the National Collective Agreement for the Commerce sector (CCNL Commercio).
• A seat on a scale-up with skyrocketing growth.
• Development of your entrepreneurial spirit, having the chance to implement real impact business decisions.
• Multicultural and international team.
• Collaborative and smart environment to work and learn.
• Free coffee to kick‑start your day.

The company ensures equal employment opportunities and pay transparency for all individuals, in compliance with Article 3 of the Italian Constitution, Legislative Decree 198/2006 (Equal Opportunities Code), Law 162/2021, EU Directive 2006/54/EC, and the more recent EU Directive 2023/970 on pay transparency. The selection process is open without any discrimination based on gender, age, sexual orientation, gender identity, disability, ethnic origin, personal beliefs, or religion. Candidates are invited to review the privacy notice pursuant to Article 13 of EU Regulation 2016/679 (GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.