Italy Logistics Ops Leader | P&L, Data-Driven, Multi-City

Delivery Mates; Lombardia; On-site; EUR 85,000 - 120,000; Full time

Benefits offered by this job

Travel expenses covered

Job summary

Delivery Mates is seeking a Senior Logistics Operations Manager to lead our Italian operations across Milan, Bologna and Rome. You will own operational KPIs, manage the P&L and budgets, and represent the company in weekly client meetings for key accounts.

Strong Excel and data-driven decision-making are essential. The ideal candidate has 5+ years of logistics operations experience in Italy, excellent numerical skills, and fluency in English (Italian preferred).

Qualifications

• 5+ years in logistics operations in Italy (last-mile / parcel / e-commerce).
• Proven experience managing P&L and budgets for an operations function.
• Very strong numerical skills and data-driven decision making.
• Advanced Excel skills (pivot tables, lookups, basic modelling).
• Experience leading multi-site or multi-city operations teams.
• Comfortable running client-facing meetings and presenting KPIs/action plans.
• Fluent English; Italian preferred due to role locality.
• Willingness to travel regularly between Milan, Bologna and Rome.

Responsibilities

• Own operational performance and quality across Milan, Bologna and Rome.
• Lead multi-city teams including controllers, HR/people support and city operations staff.
• Hold weekly client meetings, present KPIs and action plans.
• Own the Italy P&L, manage budgets and forecasts with finance.
• Collaborate with Finance, HR, Fleet, IT to ensure smooth operations.
• Build and maintain dashboards and standard reports to drive decisions.
• Lead continuous improvement projects to boost productivity and reduce waste.

Skills

Excel

Numerical skills

Data-driven mindset

English (Fluent)

Italian language preferred

Job description

Delivery Mates is seeking a Senior Logistics Operations Manager to lead our Italian operations across Milan, Bologna and Rome. You will own operational KPIs, manage the P&L and budgets, and represent the company in weekly client meetings for key accounts.

Strong Excel and data-driven decision-making are essential. The ideal candidate has 5+ years of logistics operations experience in Italy, excellent numerical skills, and fluency in English (Italian preferred).