Italian-Speaking Inbound Telesales Specialist — Lisbon

Cross Border Talents; Catania; On-site; EUR 7,000 - 12,000; Full time

Benefits offered by this job

Accommodation included

Flight to Lisbon reimbursed

Health insurance from day one

English training (10 days)

Job summary

CB Talents SP in Portugal is seeking an inbound Telesales Representative to speak with customers by phone, understand their needs, and recommend suitable mobile and internet products. You will present offers and close sales, with upselling and cross-selling as part of the role.

Relocation is provided: furnished accommodation with utilities, flight to Lisbon reimbursed, and health insurance from day one. The position is 40 hours per week with a rotating schedule and an initial English training

Qualifications

• Fluent Italian language required.
• Telesales or sales experience is a plus.
• Strong communication and negotiation abilities expected.

Responsibilities

• Speak with customers by phone to understand needs and recommend products.
• Present offers and close sales; upsell and cross-sell when appropriate.
• Answer questions about services, subscriptions, and pricing; handle objections.

Skills

Italian fluency

Telesales experience

Communication skills

Negotiation skills

Customer service

Job description

Your next career move could come with sunshine, a furnished room, and a flight to Portugal.

Join an international customer team supporting a major telecommunications company, helping customers find the right mobile, internet, and connectivity products.

Moving from another EU country? We've made the move easier:
- Furnished company accommodation with utilities included
- Flight to Lisbon reimbursed
- International work environment
- Lisbon's sunny, coastal lifestyle
- One annual flight home

What You'll Do

As an Inbound Telesales Representative, you'll speak with customers by phone to:

• Understand their needs and recommend suitable products or subscriptions
• Present offers and close sales
• Upsell and cross-sell relevant products
• Answer questions about services and subscriptions
• Handle customer doubts and complaints
• Build positive customer relationships

Compensation & Conditions

• Up to €1,050 total package/month including accommodation benefit
• Health insurance from day one
• 40 hours/week, 8 hours/day
• Rotating schedule: Monday–Friday 07:00–19:00; Saturday 08:00–17:00
• Initial training: around 10 working days, in English, and compensated after successful completion

You'd Be a Good Fit If You...

• Speak Italian fluently
• Enjoy talking to people and understanding what they need
• Are comfortable presenting products and services over the phone
• Have strong communication and negotiation skills
• Can handle rejection and customer objections
• Enjoy working towards measurable sales targets

Sales or telesales experience is a plus, especially if you're already comfortable with upselling, cross-selling, or handling customer objections.

Interested in making Lisbon your next career move?

Send me your updated CV in English and I'll share the next steps.

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