Italian-Speaking Customer Support Agent — Onsite in Greece

WW Talents; Ancona; In loco; EUR 12.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation support

14 salaries per year

Career development opportunities

International team

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join its international team in Greece. You will provide professional support in Italian via phone, email, and chat, answering inquiries and resolving issues in a fast-paced, multicultural environment.

The role offers training from day one, relocation assistance for EU applicants, and a competitive salary of €1,100 gross per month with a 14-salary scheme and a 10% performance bonus.

Competenze

• Fluent Italian at C1/C2 level.
• English at B2+ level for training and internal communication.
• Previous experience in Customer Support is a plus but not required.
• Strong communication and interpersonal skills.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Document customer interactions in CRM and internal systems.

Conoscenze

Fluent Italian

English communication

Customer service mindset

Strumenti

CRM software

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join its international team in Greece. You will provide professional support in Italian via phone, email, and chat, answering inquiries and resolving issues in a fast-paced, multicultural environment.

The role offers training from day one, relocation assistance for EU applicants, and a competitive salary of €1,100 gross per month with a 14-salary scheme and a 10% performance bonus.