Italian-Speaking Customer Support Agent

WW Talents; Padova; In loco; EUR 15.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package (EU flight, airport

Hotel accommodation

Real estate agency fee

Descrizione del lavoro

WW Talents in Athens, Greece, invites you to join an international team as an Italian-speaking Customer Support Representative, onsite in a multicultural environment.

You will handle Italian customer inquiries via phone, email, and chat, resolve account issues, and guide users through the platform with a focus on quality and speed. Training is fully paid and relocation support is provided.

Competenze

• Fluent Italian to C1/C2 level.
• English B2+ for training and internal comms.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Problem solving and troubleshooting skills.
• Attention to detail and accurate data entry.
• Able to work in a fast-paced, international team.
• Willing to participate in full paid training.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Maintain high levels of customer satisfaction.
• Document interactions accurately in CRM and internal systems.
• Follow quality and productivity standards.
• Help customers understand the platform and features.

Conoscenze

Fluent Italian (C1/C2)

English B2+

Strong communication

Customer-focused

Problem-solving

Attention to detail

Teamwork

Rotating shifts

Strumenti

CRM tools

Descrizione del lavoro

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as anItalian-Speaking Customer Support Representativeand work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offerspaid training, a competitive salary package, and full relocation support.

Position:Italian-Speaking Customer Support Representative
Location:Athens, Greece – Onsite
Schedule:5 days per week, 8 hours/day with rotational shifts
Compensation:€1,100 gross/month x 14 salaries + Performance bonus upto15% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

As anItalian-Speaking Customer Support Representative, you will:

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Ability to handle customer inquiries professionally and efficiently
• Good attention to detail and accurate data entry
• Flexible and comfortable working rotating shifts
• Ability to work effectively in a fast-paced, international, multicultural team
• No previous experience required – full paid training is provided