Italian-Speaking Customer Support Agent

WW Talents; Gorizia; In loco; EUR 15.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Relocation package

Performance bonus up to 15%

EU flight ticket included

Airport pickup and hotel accommodation

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to work onsite in Athens, Greece.

Join an international team, receive full relocation support, training, and a competitive package with a monthly gross salary of €1,100 x 14 salaries plus a performance bonus up to 15%.

Work 5 days a week, 8 hours per day, with rotating shifts. English knowledge helpful for training and internal comms.

Competenze

• Fluent Italian (C1/C2)
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Problem-solving and troubleshooting skills
• Data entry accuracy and attention to detail
• Willingness to work rotating shifts
• Ability to thrive in an international, multicultural team
• No previous experience required; paid training provided

Mansioni

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining high customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Conoscenze

Italian

English

Communication

Customer-focused

Problem-solving

Data entry

Flexible shifts

Teamwork

Descrizione del lavoro

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as anItalian-Speaking Customer Support Representativeand work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offerspaid training, a competitive salary package, and full relocation support.

Position:Italian-Speaking Customer Support Representative
Location:Athens, Greece – Onsite
Schedule:5 days per week, 8 hours/day with rotational shifts
Compensation:€1,100 gross/month x 14 salaries + Performance bonus upto15% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

As anItalian-Speaking Customer Support Representative, you will:

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Ability to handle customer inquiries professionally and efficiently
• Good attention to detail and accurate data entry
• Flexible and comfortable working rotating shifts
• Ability to work effectively in a fast-paced, international, multicultural team
• No previous experience required – full paid training is provided