Italian Speaker – Customer Service Representative Lisbon (Relocation Included)

AVEC Human Resources Services; Padova; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Relocation included

Accommodation

Health insurance after contract

Job summary

CB Talents in Lisbon is seeking an Italian-speaking Customer Service Representative (Outbound) to join an international team. You will engage customers through outbound contact, supported by relocation assistance and structured onboarding.

On-site work in Lisbon with a relocation package that includes accommodation and full administrative support, plus health insurance after contract signature. Training period with onboarding activities is provided.

Qualifications

• Italian C2 language proficiency required (spoken and written).
• Experience in outbound/customer service support is preferred.
• Willingness to relocate to Lisbon with relocation package.

Responsibilities

• Contact customers and provide clear information and support.
• Manage interactions via phone, email or chat.
• Ensure a consistent and high-quality customer experience.

Skills

Italian C2

Job description

Italian Speaker – Customer Service Representative (Outbound) – (Relocation Included)

Location: Lisbon, PortugalRelocation Package: Included (accommodation + full administrative support)

Language Requirement

• Italian C2 (spoken and written).

Role Overview

Join an international team in Lisbon and support customers through outbound contact. You will receive full relocation assistance, structured onboarding, and access to cultural and social activities designed for international employees.

Key Responsibilities

• Contact customers and provide clear information and support.
• Manage interactions via phone, email or chat.
• Ensure a consistent and high‑quality customer experience.

Initial Training

• Training period: 1 to 4 weeks.
• Training compensation: approximately 50% of base salary.
• First payment issued within one month after contract signature.

Working Conditions

• On‑site work in Lisbon.
• Relocation included: optional accommodation in fully equipped apartments (20–60 minutes from workplace).
• Support with documentation, NIF, bank account and residence procedures.
• Access to social, cultural and recreational activities (sports, workshops, events).
• Health insurance provided after contract signature.

Salary Package

Monthly simulation (40h/week):

• Base salary: 920 €
• Holiday allowance (monthly): 76.67 €
• Christmas allowance (monthly): 76.67 €
• Meal allowance (21 working days): 147 €
• Total gross monthly: 1,220.33 €

Contract Type

• Fixed‑term contract, renewable.
• Access to the national healthcare system after contract signature.

[e-mail]