Italian Market Customer Care Agent | Based in Greece | Relocation Provided

WW Talents; Savona; On-site; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

Performance bonus

Job summary

WW Talents is seeking an Italian-Speaking Customer Support Representative to join our onsite team in Athens, Greece. You will provide support in Italian via phone, email, and chat, and participate in paid training with relocation support.

This role offers rotating shifts, a monthly gross salary of €1,045.72 with 14 salaries and a performance bonus up to 10%. No prior experience required; relocation package provided to EU relocations.

Qualifications

• Fluent Italian at C1/C2 level.
• English B2+ for training and internal communication.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, international team.
• No previous experience required; paid training provided.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Italian

English

Communication

Customer-focused

Problem-solving

Data entry

Flexible shifts

Teamwork

No experience required

Tools

CRM

Job description

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.

Position: Italian-Speaking Customer Support Representative

Location: Athens, Greece – Onsite

Schedule: 5 days per week, 8 hours/day with rotational shifts

Compensation: €1,045,72 gross/month x 14 salaries + Performance bonus upto 10% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skillsAbility to handle customer inquiries professionally and efficiently
• Good attention to detail and accurate data entry
• Flexible and comfortable working rotating shifts
• Ability to work effectively in a fast-paced, international, multicultural team
• No previous experience required – full paid training is provided