Italian Market Customer Care Agent | Based in Greece | Relocation Provided

WW Talents; Sassari; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

Job summary

WW Talents is hiring an Italian-speaking Customer Support Representative to join our international team in Athens, Greece. You will provide expert support in Italian across phone, email, and chat, with English training and strong collaboration in a fast-paced, multicultural environment.

The role offers 5 days a week, 8 hours/day with rotating shifts, fully paid training, and a comprehensive relocation package within the EU.

Qualifications

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Italian (C1/C2)

English (B2+)

Communication skills

Empathy

Problem solving

Data entry

Flexible shifts

Teamwork

Tools

CRM software

Job description

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.

Position: Italian-Speaking Customer Support Representative

Location: Athens, Greece – Onsite

Schedule: 5 days per week, 8 hours/day with rotational shifts

Compensation: €1,045,72 gross/month x 14 salaries + Performance bonus upto 10% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skillsAbility to handle customer inquiries professionally and efficiently
• Good attention to detail and accurate data entry
• Flexible and comfortable working rotating shifts
• Ability to work effectively in a fast-paced, international, multicultural team
• No previous experience required – full paid training is provided