Italian Market Customer Care Agent | Based in Greece | Relocation Provided

WW Talents; Ferrara; On-site; EUR 14,000 - 19,000; Full time

Benefits offered by this job

Paid training

Full relocation package

Competitive salary

Job summary

WW Talents is hiring an Italian-speaking Customer Support Representative to join an onsite team in Athens, Greece. You will deliver multilingual support, answer inquiries in Italian, and assist customers with platform questions. Training is paid, with a full relocation package and a performance bonus.

Location is Athens, onsite with rotating shifts. No prior experience required; full training provided to ensure high-quality customer service in a fast-paced international environment.

Qualifications

• Fluent Italian at C1/C2 level.
• English at least B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.

Responsibilities

• Provide professional customer support in Italian via phone, email and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions in CRM and internal systems.
• Follow quality and productivity standards.
• Help customers understand platform features.

Skills

Italian (C1/C2)

English (B2+)

Customer focus

Strong communication

Tools

CRM systems

Job description

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.

Position: Italian-Speaking Customer Support Representative

Location: Athens, Greece – Onsite

Schedule: 5 days per week, 8 hours/day with rotational shifts

Compensation: €1,045,72 gross/month x 14 salaries + Performance bonus upto 10% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skillsAbility to handle customer inquiries professionally and efficiently
• Good attention to detail and accurate data entry
• Flexible and comfortable working rotating shifts
• Ability to work effectively in a fast-paced, international, multicultural team
• No previous experience required – full paid training is provided