IT Specialist – ERP Support

Stern Energy Ltd.; Parma; Hybrid; EUR 33,000 - 35,000; Full time

Job summary

Stern Energy Spa in Italy seeks an IT Specialist – ERP Support to provide functional and technical support for ERP systems, ensuring smooth operation across functions and countries. The role requires hands-on ERP experience and strong language skills in English and German, with the flexibility of a primarily remote arrangement and periodic on-site work at the Parma headquarters.

The ideal candidate will have exposure to ERP platforms such as IFS, Microsoft Dynamics 365 Business Central, SAP, or

Qualifications

• Strong understanding of ERP processes (preferred procurement, supply chain, operations and maintenance)
• Experience in ERP configuration, troubleshooting, and user support;
• Very good analytical and problem-solving skills;
• C1 level proficiency in English and B1/B2 in German (spoken and written)
• Ability to work independently as well as in cross-functional teams

Responsibilities

• Provide day-to-day support for ERP systems to end users
• Analyze, troubleshoot, and resolve ERP-related issues across business functions and countries
• Support ERP users by providing guidance, training, and maintaining documentation
• Collaborate with business stakeholders to understand requirements and translate them into potential ERP improvements
• Assist with ERP enhancements, system upgrades, and new module implementations
• Coordinate with external vendors and consultants when needed
• Ensure data integrity, system reliability, and compliance with IT standards
• Create and maintain technical and functional documentation

Skills

ERP processes

ERP configuration

User support

Analytical skills

English (C1)

German (B1/B2)

Teamwork

Job description

Stern Energy Spa a leading service company for utility-scale and industrial photovoltaic power plants, with 6 subsidiaries across Europe, more than 250 employees, and 2.0 GW assets under management, is looking for a:

IT Specialist – ERP Support

to provide functional and technical support for our ERP systems.

The ideal candidate has some years of hands‑on experience with ERP platforms such as IFS, Microsoft Dynamics 365 Business Central, SAP, or NetSuite, and is comfortable working in an international environment requiring C1-level proficiency in both English and German.

Key Responsibilities:

• Provide day-to-day support for ERP systems to end users
• Analyze, troubleshoot, and resolve ERP-related issues across business functions and countries
• Support ERP users by providing guidance, training, and maintaining documentation
• Collaborate with business stakeholders to understand requirements and translate them into potential ERP improvements
• Assist with ERP enhancements, system upgrades, and new module implementations
• Coordinate with external vendors and consultants when needed
• Ensure data integrity, system reliability, and compliance with IT standards
• Create and maintain technical and functional documentation

Essential requirements and skills:

• Strong understanding of ERP processes (preferred procurement, supply chain, operations and maintenance)
• Experience in ERP configuration, troubleshooting, and user support;
• Very good analytical and problem-solving skills;
• C1 level proficiency in English and B1/B2 in German (spoken and written)
• Ability to work independently as well as in cross-functional teams

Nice to Have:

• At least 1 year of experience supporting ERP systems
• Experience with ERP integrations and reporting tools
• Background in IT support, application support, or business systems analysis
• Experience working in an international or multicultural environment

Salary:

€33,000–€35,000 gross per year (placement within the range will depend on experience, skills, and seniority level).

Work Arrangement:

The position is primarily remote, with a planned on-site presence at our Headquarter in Parma (Emilia-Romagna, Italy) for approximately one week every five weeks.