IT Service Desk Intern

FashionUnited; Trebaseleghe; Presencial; EUR 8400 - 10.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly internship allowance €800

Meal vouchers

Descripción de la vacante

Moncler in Trebaseleghe (PD) is seeking an IT Service Desk Intern for an immediate start, full-time, six-month program. You will support user requests, onboard and offboard staff, assist with hardware and software configuration, and track tickets while collaborating with the Milan team.

The program offers an €800 monthly internship allowance, meal vouchers or free canteen access, and opportunities for growth within a vibrant tech environment.

Formación

• Diploma/Degree in IT field.
• Basic knowledge of hardware and software aspects.
• Familiarity with major operating systems.
• Knowledge of Office Automation.
• Good command of the English language.
• Availability, flexibility and listening skills.
• Basic networking skills and familiarity with major instant communication systems.

Responsabilidades

• Manage user requests and problems related to assigned devices.
• Handle employee onboarding and offboarding, including asset management.
• Assist in configuration and support of hardware and software devices.
• Monitor and manage support tickets through the ticketing system.
• Collaborate with IT Service Desk Milan team and other departments to ensure timely resolution of reported issues.

Conocimientos

English proficiency

Basic networking

Instant messaging tools

Educación

IT field diploma/degree

Descripción del empleo

IT Service Desk Intern

Overview

IMMEDIATE AVAILABILITY | FULL-TIME|6-MONTHS:
We are looking for a passionate and engaged IT Service Desk intern to join our IT Service Desk team in our offices in Trebaseleghe (PD).

Your Impact

• Management of user requests and problems related to assigned devices;
• Management of employee onboarding and offboarding, including asset management;
• Assisting in the configuration and support of hardware and software devices;
• Monitoring and managing support tickets through our ticketing system;
• Collaboration with IT Service Desk Milan team and other departments to ensure timely resolution of reported issues.

Qualifications

• Diploma/Degree in the IT field;
• Basic knowledge of both hardware and software aspects of computers;
• Familiarity with major operating systems;
• Knowledge of Office Automation;
• Good command of the English language;
• Availability, flexibility, and listening skills;
• Basic networking skills and familiarity with major instant communication systems.

YOUR FUTURE EXPERIENCE WITH US:

• An extraordinary internship journey: activities, events and experiences designed to support your personal and professional growth and help you become part of our community
• Our Career Start Program: exclusive learning opportunities and dedicated support from your team throughout your development
• Monthly internship allowance of €800
• Free access to the company canteen or meal vouchers

\"Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin colour, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees. ”