IT Service Desk Intern

PVH Italy; Milano; In loco; EUR 8000 - 10.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly internship allowance €800

Free canteen access or meal vouchers

Descrizione del lavoro

PVH Italy is seeking an IT Service Desk intern to join our Milan HQ IT Service Desk. The role starts September, is full-time for six months, and offers hands-on experience with incident management, onboarding/offboarding, and cross-team collaboration.

The internship includes an 800€ monthly allowance, exposure to hardware/software support, and access to our internal systems and resources. This is an excellent entry point into IT operations within a global fashion group.

Competenze

• Diploma/Degree in IT field.
• Basic knowledge of hardware and software aspects of computers.
• Familiarity with major operating systems.
• Knowledge of Office Automation.
• Good command of the English language.
• Availability, flexibility, and listening skills.
• Basic networking skills and familiarity with major instant communication systems.

Mansioni

• Management of user requests and problems related to assigned devices.
• Management of employee onboarding and offboarding, including asset management.
• Assisting in the configuration and support of hardware and software devices.
• Monitoring and managing support tickets through our ticketing system.
• Collaboration with other IT departments to ensure timely resolution of reported issues.

Conoscenze

English proficiency

On-site availability

Networking basics

OS familiarity

Hardware & software basics

Office automation

Formazione

Diploma/Degree in IT field

Descrizione del lavoro

STARTING FROM SEPTEMBER | FULL-TIME | 6-MONTHS
We are looking for a passionate and engaged IT Service Desk intern to join our IT Service Desk team in our Milan HQ.

Overview

We are looking for a passionate and engaged IT Service Desk intern to join our IT Service Desk team in our Milan HQ.

Your Impact

• Management of user requests and problems related to assigned devices;
• Management of employee onboarding and offboarding, including asset management;
• Assisting in the configuration and support of hardware and software devices;
• Monitoring and managing support tickets through our ticketing system;
• Collaboration with other IT departments to ensure timely resolution of reported issues.

Qualifications

• Diploma/Degree in the IT field;
• Basic knowledge of both hardware and software aspects of computers;
• Familiarity with major operating systems;
• Knowledge of Office Automation;
• Good command of the English language;
• Availability, flexibility, and listening skills;
• Basic networking skills and familiarity with major instant communication systems.

Your Future Experience with Us

• An extraordinary internship journey: activities, events and experiences designed to support your personal and professional growth and help you become part of our community
• Our Career Start Program: exclusive learning opportunities and dedicated support from your team throughout your development
• Monthly internship allowance of €800
• Free access to the company canteen or meal vouchers

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin colour, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.