IT-Driven Store Leader: Boost Sales & Ops

Clarks Outlet; Milano; Hybrid; EUR 32,000 - 52,000; Full time

Job summary

Scalo Outlet & More is seeking an IT Assistant Store Manager to support the Store Manager in all store operations and to lead the sales team to achieve commercial targets. The role deputizes in the Store Manager’s absence and focuses on delivering excellent customer experiences and sales performance.

The ideal candidate combines strong retail leadership with coaching, communication, and product knowledge to drive results and maintain a welcoming store environment.

Qualifications

• Retail management experience with team leadership.
• Strong coaching and development skills.
• Clear, effective communication and ability to motivate a team.
• Ability to drive sales targets and customer experience.

Responsibilities

• Demonstrate excellent selling behaviours and model best practices.
• Support Store Manager to engage and develop the team to hit sales targets.
• Oversee the sales floor and maintain a great shopping environment.
• Use CSAT insights to identify actions to improve customer experience and operations.
• Support store operations and Visual Merchandising to deliver standards.
• Upskill knowledge of products to drive sales and educate the team.

Skills

Retail management

Coaching

Communication

People leadership

Tools

POS systems

Microsoft Office

Job description

Scalo Outlet & More is seeking an IT Assistant Store Manager to support the Store Manager in all store operations and to lead the sales team to achieve commercial targets. The role deputizes in the Store Manager’s absence and focuses on delivering excellent customer experiences and sales performance.

The ideal candidate combines strong retail leadership with coaching, communication, and product knowledge to drive results and maintain a welcoming store environment.