IT BUSINESS ANALYST

BYD EUROPE; Milano; In loco; EUR 40.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

International environment

Career growth opportunities

Electric vehicle industry experience

Multilingual training

Competitive salary and benefits

Descrizione del lavoro

BYD Europe is seeking an IT Business Systems Analyst in Milan to bridge business needs with enterprise systems. You will gather requirements, design solutions with Product and Engineering teams, and validate implementations to ensure alignment with operations.

The role requires 3–7 years of experience, a relevant degree, and strong SQL plus BI/analytics skills. Fluency in English is essential, with local language knowledge a plus. Location is Milan; a dynamic, international environment awaits.

Competenze

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, or a related field.
• 3-7 years of experience in business systems analysis or similar roles.
• Strong understanding of CRM, ERP, WMS, and related systems; automotive exp preferred.
• Excellent communication and documentation skills; translate business requirements into specs.
• Strong analytical and problem-solving skills for data-driven improvements.
• Proficiency in SQL and data analysis for validation of requirements.
• Experience with Power BI/Tableau/Looker or similar analytics tools.
• Familiarity with APIs, data models, and enterprise architectures.
• Basic Python scripting for data analysis/automation is a plus.
• Fluent in English and local market language; Chinese an advantage.

Mansioni

• Partner with stakeholders to understand processes, pain points, and requirements.
• Gather, analyze, document, and manage functional requirements.
• Collaborate with Product Managers and Engineering to design IT solutions.
• Validate solutions meet business needs and user expectations.
• Lead UAT and support deployment of solutions.
• Analyze data to identify trends and improvement opportunities.
• Develop and maintain process documentation and training materials.
• Provide user training and system administration for critical apps.
• Manage CRM, Digital Marketing Platforms, Dealer Systems, and API integrations.

Conoscenze

Fluent English

Analytical thinking

Stakeholder management

Documentation skills

Formazione

Bachelor's degree in Information Systems/Computer Science/Engineering

Strumenti

SQL

Power BI

Tableau

Looker

Python

APIs

Descrizione del lavoro

IT Business System Analyst - Milan

Salary 40k-50k

About BYD

Our purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for an IT Business Systems Analyst that connects with this mission and wants to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 900,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

Your profile

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, or a related field.
• 3-7 years of experience as a Business Systems Analyst, Business Analyst, Functional Consultant, or similar role supporting enterprise applications.
• Strong understanding of CRM, ERP, WMS, Customer Service, Supply Chain, Logistics or related business systems. Experience in the automotive industry is preferred.
• Excellent communication, stakeholder management, and documentation skills, with the ability to translate complex business requirements into clear functional specifications.
• Strong analytical and problem-solving skills, with the ability to assess business impacts, evaluate solutions, and drive continuous improvement.
• Proficiency in SQL and database query tools is required for data analysis, troubleshooting, reporting, and validation of business requirements.
• Experience with data visualization and reporting tools such as Power BI, Tableau, Looker, or similar analytics platforms is highly preferred.
• Familiarity with APIs, system integrations, data models, and enterprise application architectures.
• Basic Python scripting skills for data analysis and automation are a plus.
• Fluent in English and the local market language. Chinese language skills are considered an advantage.

Key Responsibilities

• Partner with business stakeholders to understand business processes, pain points, and operational requirements within the assigned domain.
• Gather, analyze, document, and manage business and functional requirements, ensuring alignment between business needs and system capabilities.
• Collaborate with Product Managers, Engineering teams, and business stakeholders to design and implement effective technology solutions.
• Validate proposed solutions and ensure they meet business requirements, operational needs, and user expectations.
• Lead User Acceptance Testing (UAT), coordinate business validation activities, and support successful solution deployment.
• Analyze business and operational data to identify trends, root causes, and opportunities for process improvement and automation.
• Develop and maintain business process documentation, system operation manuals, training materials, and user guides.
• Provide functional support, user training, and ongoing system administration for business-critical applications.
• Manage and support key business systems including CRM, Digital Marketing Platforms, Dealer Systems, API integrations, and related business applications.

What We Offer

• International work environment;
• Opportunities for career growth and development;
• Career opportunities in electric vehicles: Be part of the innovative and rapidly growing electric vehicle industry;
• Multilingual training: Enhance your language skills with our comprehensive training programs;
• Competitive salary and benefits.

Location: Milan