Invoice to Cash (I2C) Process Lead

ABB; Serravalle Scrivia; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

ABB Robotics is seeking an experienced O2C Transformation Process Owner to shape the future Invoice-to-Cash landscape across 50+ countries. You will design harmonized I2C processes, enable scalable operations, and drive best-practice adoption in billing, AR, collections, cash-app, and dispute management.

You will partner with business, finance, and technology stakeholders to ensure deployment readiness and adherence to global O2C standards; hybrid work model across Europe is offered.

Qualifications

• Bachelor's or Master's degree in Finance, Accounting, Business Administration, Information Systems, or a related field.
• 5+ years of experience in Invoice-to-Cash, accounts receivable, billing, or related finance process roles.
• Hands-on experience designing or configuring Invoice-to-Cash processes in SAP S/4HANA, FI-AR, and leading workshops/fit-gap assessments.
• Good understanding of I2C master data and enabling technologies.
• Experience with shared-services or outsourced delivery models.
• Structured problem-solving and analytical thinking; clear stakeholder communication.

Responsibilities

• Design future-state I2C processes across billing, accounts receivable, collections, cash application, and dispute management.
• Lead requirements gathering and fit-gap activities; facilitate workshops and translate into SAP S/4HANA designs.
• Drive solution realization across deployment waves with cross-country teams.
• Ensure testing, defect resolution, and go-live readiness.
• Define I2C process standards, controls, and data requirements; align with data owners.
• Contribute to end-to-end O2C blueprint and collaboration with the O2C Process Lead.

Skills

Invoice-to-Cash

Accounts Receivable

Billing

Dispute management

Requirements gathering

Workshops & fit-gap

Stakeholder communication

Process design

Education

Bachelor's or Master's degree in Finance/Accounting/Business Administration/Information Systems

Tools

SAP S/4HANA

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position Reports To

O2C Global Transformation Process Owner

In this role, you will shape the future Invoice-to-Cash process landscape for ABB Robotics as part of a major SAP S/4HANA transformation spanning 50+ countries. Working closely with business, finance, and technology stakeholders, you will design and standardize global I2C processes, enable scalable operations, and drive adoption of best practices across billing, accounts receivable, collections, cash application, and dispute management.

The location of the role is within Europe.

Working model is hybrid

Your Responsibilities

• Design future-state I2C processes: Develop harmonized process designs across billing, accounts receivable, collections, cash application, and dispute management, aligned with the global O2C strategy and template.
• Lead requirements and fit-gap activities: Facilitate workshops, capture business requirements, and translate them into scalable SAP S/4HANA process designs and configuration requirements.
• Drive solution realization across deployment waves: Partner with business and technical teams to translate approved designs into configured solutions, ensuring consistency and quality across countries and business units.
• Ensure process quality and deployment readiness: Lead testing activities, support defect resolution, and coordinate go-live readiness to enable successful adoption and stable operations.
• Establish process and data foundations: Define I2C process standards, controls, master data requirements, and performance measures, working closely with data owners to ensure alignment between business processes, data standards, and system capabilities.
• Contribute to the end-to-end O2C blueprint: Provide a coherent I2C design and collaborate closely with the O2C Process Lead to ensure seamless integration with upstream and downstream processes.

Your Background

• Bachelor's or Master's degree in Finance, Accounting, Business Administration, Information Systems, or a related field,
• 5+ years of experience in Invoice-to-Cash, accounts receivable, billing, or related finance process roles, with deep sub-process expertise across billing, collections, cash application, and dispute management.
• Hands-on experience designing or configuring Invoice-to-Cash processes in SAP S/4HANA, including strong process knowledge across FI-AR as well as practical experience leading workshops, fit-gap assessments, and user acceptance testing.
• Good understanding of I2C master data and enabling technologies, including Business Partner, billing and receivables data structures, e-invoicing requirements, and cash-application tooling.
• Experience designing processes for shared-services and/or outsourced delivery models, including an understanding of process handoffs, controls, and service-provider interfaces.
• Structured problem-solving and analytical thinking, with the ability to communicate clearly and effectively with stakeholders at all organizational levels.

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