Inside Sales Manager Italy (all genders)

RAUMEDIC AG; Monza; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

International exposure

Home-office options

Career growth opportunities

Competitive compensation

Collaboration with Germany HQ

People-oriented culture

Job summary

RAUMEDIC AG in Lombardy, Monza is seeking an experienced Inside Sales professional to manage and grow existing customer relationships, identify new opportunities, and drive revenue in an international MedTech/Pharma environment.

You will collaborate with cross-functional teams and HQ in Germany, maintain CRM/ERP workflows, and support orders from quotation to after-sales service while working with flexible home-office options and a proactive, customer-centric approach.

Qualifications

• Candidates must have a customer-facing commercial background.
• Experience in Inside Sales or Customer Service is required.
• Excellent organizational and analytical abilities are essential.

Responsibilities

• Manage and develop existing customer relationships and identify growth opportunities.
• Own assigned Inside Sales accounts and drive revenue, profitability, and satisfaction.
• Generate and follow up on leads from quotation to contract and after-sales support.
• Collaborate with Field Sales Managers and Regional Leadership to grow the business.
• Maintain accurate CRM data and prepare sales forecasts and analyses.
• Support accounts receivable activities and optimize sales processes.

Skills

Customer focus

Communication skills

Proactive/organized

Analytical skills

CRM/ERP familiarity

Education

Commercial education or equivalent

Tools

CRM systems

ERP systems

Job description

Contact Person

Contact person:

Natalie Jovanovic

Our benefits

• An exciting role in an international MedTech/Pharma environment
• Exposure to leading customers across Italy, Spain, and other international markets
• Close collaboration with cross-functional teams and headquarters in Germany
• High level of responsibility and ownership
• Professional development and career growth opportunities
• Competitive compensation package
• Flexible working arrangements with home-office options
• A collaborative, supportive, and people-oriented company culture

Ready to make an impact? We look forward to receiving your application.

Your profile

• Commercial education or a comparable qualification
• 3-5 years of experience in Inside Sales, Customer Service, or a similar customer-facing commercial environment
• Strong customer focus and communication skills, combined with a proactive, organized, and results-oriented approach
• Excellent organizational, analytical, and administrative skills, with the ability to manage multiple priorities independently
• Proficiency in CRM and ERP systems and familiarity with digital business processes
• Fluent Italian and English language skills; German is a strong asset

Your responsibilities

• Manage and develop existing customer relationships, identify new business opportunities, and implement customer- and market-specific growth initiatives.
• Take ownership of assigned Inside Sales accounts and contribute to revenue growth, profitability, and customer satisfaction.
• Generate, qualify, and follow up on sales leads and business opportunities, while supporting customer projects throughout the sales cycle from quotation preparation to contract execution and after-sales support.
• Collaborate closely with Field Sales Managers and Regional Leadership to drive business growth and deliver customer-focused solutions.
• Prepare sales forecasts, reports, and business analyses; monitor performance; and maintain accurate customer, project, and pipeline data in CRM and reporting systems.
• Support accounts receivable activities, monitor customer credit limits, contribute to the continuous improvement of sales processes and administrative workflows, and coordinate customer visits, trade fairs, commercial events, and travel arrangements.
• Manage sales office administration and the local entity’s administrative functions, including contract management, accounting and bill payments, taxation coordination, expense administration, reporting, and other statutory and operational responsibilities.