Inside Channel Account Manager

Fortinet, Inc.; Milano; Hybrid; EUR 35,000 - 45,000; Full time

Job summary

Fortinet, a cybersecurity pioneer, seeks an Inside Channel Sales Account Manager in Italy to support Channel Partners, qualify opportunities, and manage quotes and renewals. You’ll maintain CRM records, coordinate demos, and contribute to partner campaigns while engaging in hybrid in-office and remote work with a focus on regional sales growth.

The role requires strong Italian and English communication, organizational skills, and a proactive attitude.

Qualifications

• Strong verbal and written communication in Italian and English.
• Hybrid work environment with in-office and remote work.
• Prior experience in customer service, sales, or proactive lead generation is a plus but not essential.

Responsibilities

• Collaborate with Channel Partners to support sales initiatives and partner relationships.
• Follow up on leads and assist in qualifying opportunities.
• Prepare quotes, renewals, and product information for customers and partners.
• Assist in organizing calls, demos, and meetings with customers.
• Maintain accurate records of sales activity using Salesforce CRM.
• Contribute to basic marketing campaigns and partner-focused initiatives.

Skills

Channel sales collaboration

Communication skills

Multitasking

Proactive learning

Tools

Salesforce

Excel

Job description

Role Overview:

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Inside Channel Sales Representative to contribute to the success of our rapidly growing business in Italy.

You would act as a key team member supporting channel partners enabling strong partner engagement and driving small end-user direct touch contributing to regional sales growth too.

As an Inside Channel Sales Account Manager, you will:

• Collaborate with Channel Partners to support sales initiatives and partner relationships
• Follow up on leads and assist in qualifying potential customer opportunities
• Prepare sales quotes, renewals, and product information for customers and partners
• Assist in organizing calls, demos, and meetings with customers
• Maintain accurate records of sales pro-activity using CRM tools such as Salesforce
• Participate in ongoing learning and development to gain knowledge of Fortinet’s products and services
• Contribute to basic marketing campaigns and partner-focused initiatives

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• Strong verbal and written communication skills in both Italian and English
• Comfortable working with people and building relationships in a hybrid (in-office and remote) setting
• Organized, proactive, and able to manage multiple tasks efficiently
• Familiarity with Microsoft Excel, email tools, and standard computer systems
• A positive, curious mindset and a strong desire to learn
• Prior experience in customer service, sales, or proactive lead generation and outbound sales roles is a plus but not essential
• An interest in technology and/or cybersecurity is welcomed

Why Join Us:

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 900,000+ customers around the globe.

• Work in a supportive and international team environment
• Access training, mentorship, and development resources
• Hybrid work model to support your work-life balance
• Opportunities for internal mobility and long-term career growth

We will only notify shortlisted candidates.

Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes, if considered, will be assumed to have been given by the Agency free of any related fees/charges.

This role is governed by the applicable CCNL, including its classification, minimum salary levels and pay progression rules, and benefit. In line with EU pay transparency requirements, remuneration is determined based on objective factors, including the relevant National Collective Labor Agreement (CCNL), the specific job profile, and seniority level. The target gross annual salary (RAL - Retribuzione Annua Lorda) for this position is expected to range between €35,000 and €45,000. The exact salary offer will be determined based on the successful candidate’s skills, qualifications, experience, and specific geographic location/work arrangements. We do not request or consider salary history at any stage of the recruitment process.