Inside Channel Account Manager

Perception Point; Milano; Hybrid; EUR 35,000 - 52,000; Full time

Job summary

Fortinet, a cybersecurity pioneer, seeks an Inside Channel Sales Account Manager to strengthen partner engagement in Italy. This hybrid role blends in-office collaboration with remote work, supporting channel partners, following up leads, and assisting with quotes and product information.

You will use Salesforce to keep records, develop product knowledge, and contribute to marketing initiatives while building strong customer relationships.

Qualifications

• Strong verbal and written communication in Italian and English.
• Hybrid in-office/remote setting.
• Organized, proactive, and able to manage multiple tasks.
• Familiarity with Microsoft Excel and email tools.
• Willingness to learn; customer-service or sales experience a plus.
• Interest in technology and cybersecurity welcomed.

Responsibilities

• Collaborate with Channel Partners to support sales initiatives and partner relationships
• Follow up on leads and qualify opportunities
• Prepare quotes, renewals, and product information for customers and partners
• Assist in organizing calls, demos, and meetings with customers
• Maintain accurate records of sales activity using CRM tools such as Salesforce
• Participate in ongoing learning and development to gain knowledge of Fortinet’s products and services
• Contribute to basic marketing campaigns and partner-focused initiatives

Skills

Italian language

English language

Relationship building

Organized & proactive

CRM basics

Tools

Salesforce

Microsoft Excel

Job description

Role: Inside Channel Sales Account Manager

Role Overview:

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Inside Channel Sales Representative to contribute to the success of our rapidly growing business in Italy. You would act as a key team member supporting channel partners enabling strong partner engagement and driving small end-user direct touch contributing to regional sales growth too.

As an Inside Channel Sales Account Manager, you will:

• Collaborate with Channel Partners to support sales initiatives and partner relationships
• Follow up on leads and assist in qualifying potential customer opportunities
• Help Prepare sales quotes, renewals, and product information for customers and partners
• Assist in organizing calls, demos, and meetings with customers
• Maintain accurate records of sales pro-activity using CRM tools such as Salesforce
• Participate in ongoing learning and development to gain knowledge of Fortinet’s products and services
• Contribute to basic marketing campaigns and partner-focused initiatives

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• Strong verbal and written communication skills in both Italian and English
• Comfortable working with people and building relationships in a hybrid (in-office and remote) setting
• Organized, proactive, and able to manage multiple tasks efficiently
• Familiarity with Microsoft Excel, email tools, and standard computer systems
• A positive, curious mindset and a strong desire to learn
• Prior experience in customer service, sales, or proactive lead generation and outbound sales roles is a plus but not essential
• An interest in technology and/or cybersecurity is welcomed

Why Join Us:

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 900,000+ customers around the globe.

• Work in a supportive and international team environment
• Access training, mentorship, and development resources
• Hybrid work model to support your work-life balance
• Opportunities for internal mobility and long-term career growth

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