Information Systems Manager

Rapyd; Piombino Dese; On-site; EUR 90,000 - 120,000; Full time

Job summary

Rapyd is seeking an Information Systems Manager to lead global ERP/CRM implementations, oversee multiple platforms, and drive AI-enabled IS initiatives. The role requires managing vendor relations, renewals, and contracts, plus developing testing and training programs across the organization.

Ideal candidates will streamline business processes, translate requirements into technical designs, and lead an in-house IS team to support Rapyd’s worldwide operations with excellent English communication.

Qualifications

• 5+ years of IT and information systems experience.

Responsibilities

• Lead global enterprise information systems and migrations.
• Oversee ERP systems across all Rapyd subsidiaries.
• Manage NetSuite, Salesforce, and HubSpot implementations.
• Drive AI-related IS strategy and projects.
• Vendor management, software renewals, and contracts.
• Develop testing, change management, and user training plans.
• Provide post-deployment support to users.
• Grow and manage the IS team and in-house tools.
• Own business processes and support them technically.

Skills

ERP implementations

CRM implementations

AI initiatives

Vendor management

Requirements translation

Communication

Problem solving

Leadership

English proficiency

Tools

NetSuite

Salesforce

HubSpot

Job description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

As an Information Systems Manager you will be responsible for:

• Lead global enterprise information systems and migrations:
• Oversee and manage multiple ERP systems across all Rapyd subsidiaries globally.
• Lead multiple complex, global implementation and migration projects, including NetSuite transitions.
• Oversee CRM platforms across the organization, including Salesforce and HubSpot.
• Spearhead strategy and execution for AI-related Information Systems projects.
• Oversee the
• Assist with vendor management, software renewals, and contract negotiations across IS software tools.
• Develop and execute testing, change management, and user training plans globally.
• Provide ongoing support and assistance to users after deployment.
• Oversee and manage hundreds of information systems across the organization.
• Grow and Manage the IS team and IS developers and ensure ongoing support to inhouse tools
• Manage and own all business processes and support them technically

Requirements

• 5+ years of experience in information technology and information systems
• Proven track record of managing multiple ERP and CRM implementations globally (NetSuite, Salesforce, HubSpot).
• Experience leading AI-driven initiatives or incorporating AI technologies into business systems.
• Experience managing in-house information systems
• Strong understanding of vendor management, contract negotiations, and software renewal processes.
• Expert ability to translate business requirements to technical design.
• Excellent communication, collaboration and management skills.
• Problem-solving and analytical skills.
• High level of English (writing and speaking)