Hybrid RevOps Team Lead: AI-Driven GTM & Growth

Creandum; Milano; Hybrid; EUR 75,000 - 120,000; Full time

Benefits offered by this job

Team events and offsites

Learning budget and enablement formats

AI-enabled workflows

Hybrid/on-site flexibility

MacBook and equipment

Job summary

PlanCraft is seeking a Team Lead Revenue Operations to drive cross-functional GTM processes across Marketing, Sales, CS, and Enablement. You’ll lead Operations Managers, implement scalable standards, and govern data-driven optimizations that improve conversion, retention, and revenue.

You will design AI-powered automations, enable a hub of best practices, and ensure consistent performance across markets including Italy, Germany, Austria, the Netherlands, Spain, and the UK.

Qualifications

• 4–7 years of experience in Revenue Operations, Sales Ops, or GTM Ops within a B2B SaaS environment.
• Experience leading, mentoring, or coaching operations people; ability to coach, support, and develop others.
• Proven experience owning cross-functional GTM processes end-to-end, from design to governance and optimization.
• Strong problem-solving skills to identify root causes and build right-sized solutions.
• Data-driven mindset using qualitative and quantitative insights to improve performance.
• Hands-on experience building AI and automation workflows with tools like n8n or Make.
• Deep HubSpot expertise: lifecycle stages, workflows, routing, segmentation, governance, reporting.
• Systems thinking focused on scalable architecture, process clarity, and operational excellence.
• Ability to influence stakeholders through structure and communication.
• Experience with Notion, BI tools, and operational documentation.
• Fluent in English and able to work across multi-market teams.

Responsibilities

• Lead Operations Managers (Sales Ops, CS Ops, Marketing Ops) to set goals, give feedback, and develop careers.
• Own and improve cross-functional GTM processes from lead gen to expansion.
• Design, document, and govern scalable process standards to boost efficiency and performance.
• Define lifecycle stages, handoffs, and SLAs across Marketing, Sales, CS, and Enablement.
• Monitor process performance and drive improvements across the customer lifecycle.
• Build and maintain AI-powered automations to reduce manual work.
• Lead rollout across multiple markets while adapting processes to local needs.
• Translate market priorities into scalable execution and tool configurations.
• Build and own the GTM Process Library as the single source of truth.
• Coach Operations Managers on process design, automation, and governance.
• Own cross-functional change from design to rollout and impact measurement.
• Conduct process audits, KPI reviews, and health checks to ensure adoption.
• Enable GTM teams through documentation, training, and best practices.

Skills

Revenue Operations

People leadership

Cross-functional GTM

Problem solving

Data-driven

AI workflows

HubSpot expert

Systems thinking

Influence stakeholders

Notion/BI knowledge

Fluent English

Tools

n8n

Make

Notion

BI tools

Job description

PlanCraft is seeking a Team Lead Revenue Operations to drive cross-functional GTM processes across Marketing, Sales, CS, and Enablement. You’ll lead Operations Managers, implement scalable standards, and govern data-driven optimizations that improve conversion, retention, and revenue.

You will design AI-powered automations, enable a hub of best practices, and ensure consistent performance across markets including Italy, Germany, Austria, the Netherlands, Spain, and the UK.