Hybrid Quality & Consumer Experience Lead — Italy

BAT; Roma; Ibrido; EUR 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual bonus

Health plans

Pension

Meal vouchers

Flexible holidays

Learning programs

Descrizione del lavoro

BAT is seeking a Consumer & Supply Quality Manager to lead cross-functional quality initiatives across all product categories for the Italian market. You will implement quality processes, ensure compliance, and drive supplier and consumer impact through the supply chain.

The role emphasizes collaboration with Consumer Experience, Quality, and Supply Chain teams, monitoring KPIs and driving continuous improvement across factories and third-party manufacturers in Italy.

Competenze

• Degree in science, applied science or engineering.
• Strong understanding of quality management principles and processes.
• Familiarity with quality standards and cross-functional collaboration.

Mansioni

• Lead implementation of quality processes and compliance across the Italian supply chain.
• Collaborate with customers, factories, and functions to drive CAPAs and improvements.
• Track quality KPIs end-to-end from logistics to distribution and provide insights.
• Strengthen product and quality knowledge to ensure compliance with standards.
• Coordinate data collection, failure analysis inputs, and root cause resolution.

Conoscenze

Quality management

Cross-functional collaboration

Influencing & communication

Electronics familiarity

Quality standards knowledge

Commercial acumen

Problem solving

Formazione

Science/engineering degree

Descrizione del lavoro

BAT is seeking a Consumer & Supply Quality Manager to lead cross-functional quality initiatives across all product categories for the Italian market. You will implement quality processes, ensure compliance, and drive supplier and consumer impact through the supply chain.

The role emphasizes collaboration with Consumer Experience, Quality, and Supply Chain teams, monitoring KPIs and driving continuous improvement across factories and third-party manufacturers in Italy.