Customer Quality & Methods Lead — Elevate Product Quality

alpitronic Americas LLC; Bolzano; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Attractive bonus system

Opportunities for advancement

Further training opportunities

Dynamic work environment

Job summary

alpitronic Americas LLC is seeking a qualified leader to oversee the Customer Quality & Methods team in Bolzano, Italy. You will design long-term strategies to enhance customer satisfaction and product quality while fostering strong relationships with key customers.

The ideal candidate holds a Master’s degree in Electrical Engineering and has proven leadership skills. A background in customer quality management and fluency in English and Italian is essential. Join us in a dynamic team with innovative projects in the e-mobility sector.

Qualifications

• Several years of experience in customer quality management.
• Proven experience in managing and developing teams.
• Ability to interpret data to drive decisions.

Responsibilities

• Lead the Customer Quality & Methods team.
• Design strategies for customer satisfaction.
• Monitor customer feedback for improvements.

Skills

Leadership skills

Analytical mindset

Team management

Customer quality management

Fluent in English and Italian

Education

Master’s degree in Electrical Engineering or related field

Tools

FMEA

8D

Six Sigma

Statistical Process Control (SPC)

Job description

alpitronic Americas LLC is seeking a qualified leader to oversee the Customer Quality & Methods team in Bolzano, Italy. You will design long-term strategies to enhance customer satisfaction and product quality while fostering strong relationships with key customers.

The ideal candidate holds a Master’s degree in Electrical Engineering and has proven leadership skills. A background in customer quality management and fluency in English and Italian is essential. Join us in a dynamic team with innovative projects in the e-mobility sector.