HVAC Service Engineer: Field Tech & Technical Support

CAREL; Brugine; On-site; EUR 35,000 - 50,000; Full time

Job summary

CAREL seeks a Service Engineer to join its After Sales & Services Department at CAREL HQs in Brugine (Padova). The role focuses on 2nd-level trouble tickets and technical support for field operations, with collaboration across R&D and Quality to improve service levels.

The candidate will coordinate commissioning, extraordinary maintenance, and field testing, ensuring knowledge sharing and proper training for local staff, while traveling as required.

Qualifications

• At least 3 years specific experience in similar role.
• Engineering degree is a plus but not mandatory.
• Good English level proficiency.
• Mastery of MS Excel and office tools.
• Willingness to travel.

Responsibilities

• Perform as Technical Engineer for complex and important technical support interventions, in field or remotely.
• Prioritize and plan external assistance for commissioning, maintenance, reports and tests, approving field reports for payment.
• Ensure knowledge level of the team on products, applications and methods, coordinating with Platforms and Knowledge Centre for trainings.
• Support local subsidiaries and Knowledge Centre in mapping knowledge gaps and provide training when necessary.

Skills

Good English

Communication skills

Negotiation skills

Goal orientation

Willingness to travel

Education

Engineering degree (not mandatory)

Tools

MS Excel

Job description

CAREL seeks a Service Engineer to join its After Sales & Services Department at CAREL HQs in Brugine (Padova). The role focuses on 2nd-level trouble tickets and technical support for field operations, with collaboration across R&D and Quality to improve service levels.

The candidate will coordinate commissioning, extraordinary maintenance, and field testing, ensuring knowledge sharing and proper training for local staff, while traveling as required.