HR Shared Services Advisor @YOOX

YOOX S.P.A.; Milano; Ibrido; EUR 29.000 - 36.000; Tempo pieno

Descrizione del lavoro

LuxExperience is seeking an HR Shared Services Advisor to join the HR Centre of Expertise. This hybrid role in Milan (Via Morimondo) is a fixed-term contract of 1 year, with a starting annual gross base salary from €29,000.

The role reports to the Head of HR Centre of Expertise and involves supporting HR policy, payroll, onboarding, and HR processes across the team. Responsibilities include preparing employment letters, maintaining HR files, and collaborating with the CoE on compensation, talent

Competenze

• Minimum prior experience in an HR administrative role.
• Comfortable providing first line HR advice to employees.
• Discreet, professional, with strong attention to detail and communication skills.
• Well-organised and able to work to tight deadlines.

Mansioni

• Prepare employment-related letters (role changes, salary increases, new starters, leavers).
• Provide 1st line responses to HR policy queries via Workday Help.
• Update employee files and keep HR systems current.
• Support payroll with Workday system and assist managers/employees.
• Provide admin support to HR Business Partners and CoE team.
• Assist onboarding of new employees.
• Track fixed-term contracts, parental leave, visas, and allowances.
• Ensure HR processes compliance across the team and wider business.
• Support CoE team across Compensation & Benefits, Talent Acquisition, and Talent Management.

Conoscenze

HR admin experience

First line support

Discretion

Organizational skills

Communication skills

MS Office/Google Workspace

Strumenti

Workday HCM

Ticketing system (Workday Help)

Descrizione del lavoro

LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences. Mytheresa, NET-A-PORTER and MR PORTER, jointly comprising the luxury segments of LuxExperience, offer highly curated edits of the most prestigious luxury brands across the world, featuring womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products. YOOX which forms the off-price segment of LuxExperience, is the leading destination for multi-brand off-season online luxury shopping. The NYSE listed group operates worldwide. YOOX is the multi-brand digital platform for long-lasting fashion, design and art. It offers a curated edit of past-season collections from leading brands, alongside unique and hard-to-find pieces. Since 2000, YOOX has built a global community of style-conscious customers, making luxury more accessible beyond seasonal cycles. Its model combines value, extended product lifecycle and a broad assortment across womenswear, menswear, kidswear and lifestyle. Through creative brand collaborations and cultural initiatives, the platform connects product with self-expression, enabling more personal and meaningful ways to experience fashion.

YOOX are now seeking a talented HR Shared Services Advisor to join the HR Centre of Expertise function. Some of the essentials for you to know are:

Job Details

Location: Our offices in Milan, Italy (Via Morimondo)

Department: Human Resources

Reporting into: Head of HR Centre of Expertise

Working Model: Hybrid

Contract Type: Fixed Term (1 year)

Potential Start Date: October / November 2026

Collective Bargaining Agreement: CCNL Terziario, Distribuzione e Servizi (Commercio)

Starting Annual Gross Base Salary: From 29.000€ [ ** Final compensation may vary based on relevant experience, qualifications, and objective, gender-neutral criteria applied during the selection process ** ].

Responsibilities

Here is a breakdown of what you’ll be doing:

• Prepare all employment-related letters for staff including role changes, annual salary increase, new starters and leavers
• Provide 1st line response to HR policy queries utilizing our ticketing system Workday Help
• Update and maintain our employee personnel files and keep HR Systems updated
• Working closely with our payroll team providing support to managers and employees for the Workday system
• Provide general and comprehensive administration support to the HR Business Partners and CoE team
• Supporting the onboarding of our new employees
• Track and monitor: fixed term contractors, maternity, paternity shared parental leave, probation, visas/right to work and allowances
• Follow all HR processes and assist in ensuring compliance with these across the team and the wider businesses
• Provide support to the HR Centre of Expertise team (across Compensation & Benefits, Talent Acquisition, and Talent Management) as required, and collaborate on cross-functional HR projects and tasks

Qualifications & Requirements

The type of person we are looking for:

• Minimum prior experience in an HR administrative role, supporting a fast-paced team
• Prior experience / comfortable with providing first line advice to employees
• Discreet, professional, with a strong eye for detail and excellent communication skills (written and spoken)
• Exceptionally well-organised and efficient, with a strong service mindset and the ability to work to tight deadlines
• Sound judgement and the ability to escape confidential issues appropriately
• Proactive approach with a drive to suggest ideas and initiatives to continuously improve HR business services
• Advanced knowledge of MS Office (specifically Excel, Outlook and Word) or Google Workspace
• Experience with Workday HCM is highly desirable, though not essential
• Fluent in Italian and English (minimum B2 level)

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Experience Level: Entry level

Workplace Type: Hybrid